Meesho Customer Success, Service & Operations Department Salaries in New Delhi

Likes

Permanent work from anywhere is the best thing here. Salary is also competitive and the work is also challenging and engaging for the most part.

Dislikes

There is a lot of work to be done and most of the teams are understaffed. Also recognization is practically non existent. Meesho has outgrown the startup stage in rewards so promotions and hikes are a lot less compared to other early stage startups Especially in supply chain roles where visibility to leadership is very low .

Likes

Nothing, joining means reuining your carrier and CV, no training, no support from anybody, poor goodwill among sellers, Loss of pay (LOP) is common. It's a third party payroll.

Dislikes

No support Poor work culture Unrealistic targets Uneven salary Micromanagement Hire and fire policy Loss of pay Reputation in the market Biased people Always hiring and firing Working all 7 days is common No training newly joined people must start performing right from day 1 otherwise face PIP or termination.

Likes

The salary and perks are better than its peers

Dislikes

Poor work life balance, promotes people only at higher positions already and within the circle of the leadership. There are endless reviews every month, hardly leave time to actually do something

Likes

Salary and benefits

Dislikes

time at Meesho was disheartening as the company seemed to be plagued by issue of favouritism and politics, layoff, which heavily influenced performance evolution and stunted carrier growth opportunities. Rather than basing promotions on objective criteria like skill and knowledge, personal relationships were prioritised, leading to demotivation, low morale and high employee turnover. In my experience, layoffs at Meesho are particularly difficult, especially when it seemed like most talented engineers were being let go while those with personal relationship with directors were being retained. It was clear that layoffs were not based of objective criteria such as job performance and business needs. In May 2023, Vidit Aatrey suddenly called 15% layoff resulting in the termination of 251 engineers in one day and with the callous decision to make it their last working days. And other 15% approx. get layoff in yearly appraisal rating and asked to leave. if you value transparency, fairness, professional growth and job security, I suggest explore other opportunities outside of Meesho.

Likes

...eader including founders respect people. Lot of opportunities to learn and grow. They also pay better than market standards.

Dislikes

Only a risk that is probably associated with every startup. A risk where, your role may not fit sometime in larger scheme of things. However, this is a risk that everyone sign up for on the same day when you sign up the appointment letter or decide to join this ecosystem. I myself lost my role due to this but no regrets 😊. Wish Meesho, all the best ! Overall, a tremendous place to be at…