Lovely Professional University Customer Service Manager salaries in New Delhi

Likes

Timely Salary

Dislikes

...e a compensatory amount. They have 2 months of notice period, but that's a joke. No relief will be provided unless you complete the teaching duty till the last teaching day of the semester, else you have to pay 3-4 months of salary amount as a compensation. They also keep original 10th and Degree Certificate as a security which is another trap. I have never seen any organization keeping the original documents. This trap is preventing us from leaving the institute for better opportunities. You can't apply resignation on January, February or July, August as you have to pay 3-4 months salary as a compensation amount which is addition to the get relieved from last teaching day. So their is different policy for applying resignation in teaching and non teaching period. They are running this corporate factory with highly understaffed workforce. With only about 2500 faculty members for 60-70 thousand students, everyone is overworked beyond human capacity to meet unrealistic targets. We even don't have a dedicated lunch break in our timetable. We have to find some time between the classes to have some food. This toxic environment is stifling and far from conducive to any form of professional satisfaction or personal well-being. There is no flexiblity in your pedagogy if teaching. If you work here for more than 4-5 years then you will be having High blood pressure, stress, anxiety and hypertension for sure due to their unethical policies and you can do nothing about it.

Likes

Salary is paid on time. Students are good and cooperative.

Dislikes

The working culture is at times toxic. The head of school was biased , incompetent and arrogant. A lot of faculties left in his tenure. Still after all this, The HR didn't question his attitude and intentions. The innocent , hardworking and genuine faculty was questioned now and then over his fake remarks . Ultimately, The faculty have to leave. They don't understand the importance of truth and someone who is actually committed rather focus upon sugar coated and superficial success.

Likes

Nothing to like for employees except job stability as attrition is very high so, less employee join. The university philosophy is that employee are helpless and their is availability for them.

Dislikes

1. During Covid -19 , the unauthorized and unintimated salary deductions 2. Excessive workload, 3. No transparency in workload, 4. classes has to take multiple blocks and 5. to much unnecessary work

Likes

Handsome salary and great area to connect with other professionals. Amazing facilities.

Dislikes

Terrible work life balance, opaque policies and unusual deductions from salary on things like if you leave class 2 minutes early, Late for class by a minute, projector was not on. They do keep your original academic certificates in custody so that you cannot leave abruptly by their toxic culture. Treat employees as cheap labour even if you are doctorate.