Lonza Senior Customer Service Representative Salaries by 3 Employees (Updated 2025)

13 - 15 years exp.

₹15.5 Lakhs - ₹18 Lakhs

Low Confidence

Salary of majority employees

344% more than the average Senior Customer Service Representative Salary in Pharma Companies for 13 - 15 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Representative Salary 14 - 15 years exp. (AmbitionBox Estimate)	₹16.2 L/yr - ₹19.8 L/yr
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Procurement & Supply Chain Senior Customer Service Representative Salary 13 years exp. (AmbitionBox Estimate)	₹13.9 L/yr - ₹17 L/yr

Last Updated: 7 Dec 2023

Companies similar to Lonza for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
Thermo Fisher Scientific Senior Customer Service Representative Salary 3 - 8 years exp. (50 salaries)	₹4.6 L/yr - ₹8.5 L/yr 62% less
Agilent Technologies Senior Customer Service Representative Salary 11 - 15 years exp. (4 salaries)	₹9.8 L/yr - ₹12.5 L/yr 34% less
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Concentrix Corporation Senior Customer Service Representative Salary 1 - 7 years exp. (985 salaries)	₹1.4 L/yr - ₹5.7 L/yr 78% less
HCLTech Senior Customer Service Representative Salary 0 - 7 years exp. (648 salaries)	₹1.7 L/yr - ₹5.5 L/yr 81% less
Synchrony Senior Customer Service Representative Salary 0 - 8 years exp. (232 salaries)	₹2.5 L/yr - ₹6.2 L/yr 73% less

Senior Customer Service Representative salary at Lonza ranges between ₹15.5 Lakhs to ₹18 Lakhs per year for employees with experience between 13 years to 15 years. Salary estimates are based on 3 latest salaries received from various employees of Lonza.

Experience wise Lonza Senior Customer Service Representative salaries

Last Updated: 7 Dec 2023

Experience	Avg Annual Salary
13 years (AmbitionBox Estimate)	₹13.9 L/yr - ₹17.8 L/yr
14 years (AmbitionBox Estimate)	₹16.2 L/yr - ₹20.7 L/yr
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15+ years (AmbitionBox Estimate)	₹16.2 L/yr - ₹20.7 L/yr

Similar Designation salaries in Lonza

Customer Service Representative Salary

(AmbitionBox Estimate)

₹5.2 L/yr - ₹6.7 L/yr

Customer Service Executive Salary

(AmbitionBox Estimate)

₹4.4 L/yr - ₹5.6 L/yr

Customer Service Associate Salary

(AmbitionBox Estimate)

₹6.7 L/yr - ₹8.5 L/yr

Deputy Manager Salary

(AmbitionBox Estimate)

₹12.6 L/yr - ₹16.1 L/yr

Quality Analyst Salary

(AmbitionBox Estimate)

₹4.5 L/yr - ₹5.8 L/yr

Team Lead Salary

(AmbitionBox Estimate)

₹9.5 L/yr - ₹12.2 L/yr

Salary related reviews for Lonza

3.0

Rated by 1 employees for salary & benefits

Assistant Manager in Gurgaon / Gurugram

Full Time

Finance & Accounting Department

1.0

• posted on 14 Aug 2023

1.0

for Salary and Benefits

Likes

Lonza is not a supportive organization. HR Ravi Raj n Elodie are too bad people.They don't understand anyone's emergency . There is nothing good about this organization. I hardly post any reviews but this was required here . Anyone joining lonza .. Say a big no to their offer as if a pharmaceutical company cannot understand medical emergencies then their work of serving people in medical field fails

Dislikes

BAD HR . BAD MANAGEMENT PATHETIC WORK CULTURE NO WORK LIFE BALANCE

Manager in Mumbai

Human Resources Department

4.0

• posted on 08 Aug 2017

4.0

for Salary and Benefits

Likes

Lonza is highly a highly ethical company. They care for employees. Safety is a part of incentive target for all employees. Lonza has a good and friendly working environment.

Dislikes

Career growth opportunity is minimal here

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Salary Discussions, Hike & Promotions

a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Lonza Senior Customer Service Representative Salary FAQs

What is the notice period for Senior Customer Service Representative at Lonza?

According to AmbitionBox, 100% of the Lonza Senior Customer Service Representatives reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Lonza Senior Customer Service Representative Salaries

Lonza Senior Customer Service Representative salary in India ranges between ₹15.5 Lakhs to ₹18 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Lonza latest salaries received from various employees of Lonza.