LearningMate Solutions Customer Success, Service & Operations Department Salaries in Kolkata

Likes

only salary come on time .

Dislikes

...ter how much work you do, you’ll get only a 1% to 2% hike, with a maximum of 4%. They do pay salaries on time, but when the project budget is low, they can fire you at any time without giving you the chance to serve the notice period, and you won’t receive your 3 months' salary. The behavior of the project managers is terrible. Even when you’re working from home, you’ll have to work until midnight. The work environment here is very toxic. I strongly advise you not to join this company."

Likes

1. On-time salary 2. In-house product + services 3. Leave policy

Dislikes

1. Promotions are like day dreaming now (before merger the company was real good) 2. No work life balance, frequently you may be working over the weekends. Nobody cares even if you're exhausted specifically the higher management. 3. Appraisal is worst. Every year during the appraisal cycle, business fails to meet target, so they declare appraisal will not be that much 4. You have to be availabel or conitnue working even returning from the office. Even till late night. 5. No job security (before the merger this company was good) 6. They won't regret now losing their dedicated employees, who took this organization to that level. They're in a cost cutting mood 7. Before the merger the company was really employee friendly,work-life balance was there 8. No permanent work from home, even for the performant employees. Maxium for 2-3months, if you don't adhere to it, they'll deduct your leaves and salary

Likes

Nothing, except for Salary coming on time. Horrible work pressure with no end time. You are supposed to complete something by EOD when the email itself has come at 9 pm

Dislikes

Work life balance is horrible Managers in CCA account are highly insensitive It's only chaos in all projects and flagged risks are considered as excuse

Likes

Only you will get the salary on time.

Dislikes

No work life balance, no job security. The mangement do not respect hardworking employees. The company's work culture is toxic. Lot of micromanagement is involved. The company will not train you properly before assigning any task. Think twice before joining.

Likes

Constant learning opportunity, good working environment, job security, good salary,can be compared or more than some well known mncs, Management is good

Dislikes

Sometimes need to stretch a little bit over office hours