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Kyndryl Verified Tick

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4.0

based on 2.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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Kyndryl Customer Success, Service & Operations Department Salaries in India

based on 1.6k latest salaries
Designation Avg Annual Salary Open Jobs

System Administrator

0 - 12 years exp. (107 salaries)
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₹3.6 L/yr - ₹12 L/yr

1 job opening

Service Delivery Manager

11 - 23 years exp. (101 salaries)
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₹7 L/yr - ₹29 L/yr

Major Incident Manager

2 - 14 years exp. (40 salaries)
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₹3.9 L/yr - ₹15.1 L/yr

SME

9 - 20 years exp. (39 salaries)
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₹7.5 L/yr - ₹22 L/yr

Starting your career? Discover Kyndryl fresher salaries in India

Associate Technical Engineer

0 - 3 years exp. (39 salaries)
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₹4 L/yr - ₹6.3 L/yr

Infrastructure Specialist

1 - 15 years exp. (32 salaries)
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₹4.3 L/yr - ₹19.6 L/yr

1 job opening

Project Manager

9 - 20 years exp. (30 salaries)
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₹8.5 L/yr - ₹25 L/yr

Technical Support Associate

0 - 4 years exp. (29 salaries)
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₹2.5 L/yr - ₹4.5 L/yr

Technical Support Engineer

0 - 5 years exp. (28 salaries)
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₹3.3 L/yr - ₹8 L/yr

Team Lead

4 - 14 years exp. (26 salaries)
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₹4.3 L/yr - ₹17 L/yr

Associate Director

13 - 23 years exp. (21 salaries)
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₹27.5 L/yr - ₹52 L/yr

Service Delivery Specialist

2 - 10 years exp. (18 salaries)
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₹4 L/yr - ₹10 L/yr

Service Availability Manager

13 - 18 years exp. (17 salaries)
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₹7 L/yr - ₹20 L/yr

Application Support Engineer

1 - 3 years exp. (17 salaries)
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₹2.2 L/yr - ₹5 L/yr

Change Manager

3 - 15 years exp. (16 salaries)
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₹5 L/yr - ₹11 L/yr

Associate Infrastructure Specialist

2 - 3 years exp. (15 salaries)
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₹4.6 L/yr - ₹6 L/yr

Delivery Manager

10 - 22 years exp. (15 salaries)
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₹10.5 L/yr - ₹25 L/yr

Operations Manager

11 - 18 years exp. (15 salaries)
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₹7.3 L/yr - ₹19 L/yr

Service Level Manager

7 - 20 years exp. (15 salaries)
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₹5.9 L/yr - ₹22.5 L/yr

Incident Manager

1 - 9 years exp. (14 salaries)
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₹3.1 L/yr - ₹9.6 L/yr

Last Updated: 1 Feb, 2025

What people are saying about Kyndryl

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litleaf
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2w
works at
Kyndryl
No growth or promotion in spite of more than 3 years of High performance in the team with an extra workload of people who left in the team.
How do you feel when the company doesn't value your efforts by not giving you what you deserve in terms of hike and promotions in spite of taking the extra workload of the people who left the company and performing well and doing everything in due time with no escalations and by extending shifts to fulfil everything assigned. Do you feel like it's time to leave the company or how you deal with the feeling of it. Top management people are getting hike and promotions but the bottom of the pyramid don't get it no matter how good they perform. How you would deal with this situation and how would you feel. Please share your experiences and thoughts and suggestions for this situation that I'm in right now. It would help a lot to see the path going forward in my career. Thank you.
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Salary related reviews for Kyndryl

3.4

Rated by 332 employees for salary & benefits

Service Management Lead in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 18 Jul 2024
3.0
 for  Salary and Benefits

Likes

On time salary

Dislikes

Onsite resources has nothing to do with kyndryl work culture and policies. They just need to obey the orders of client. No governance of kyndryl for onsite resources. Kyndryl manager onsite wants us to be available 24/7 so there is no work life balance. Not seen any person promoted in last 2 years.

read more
  • Skill development - Poor
    • +4 more

Major Incident Manager in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Jan 2025
4.0
 for  Salary and Benefits

Likes

Culture of the company is awesome. Benefits and pay is decent. The most important thing is learnings and skill development, you will have enough opportunities to improve yourself

read more
  • Salary - Good
    • +6 more

Dislikes

Opportunities to grow are less. You will be in same position for long time.

Technical Service Professional in Hyderabad / Secunderabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 08 Jun 2023
1.0
 for  Salary and Benefits

Likes

Its a desk job , best part is the hybrid mode so its 2 days working from office , managers are cooperative and helps in every possible situation.

read more
  • Job security - Good

Dislikes

salary is very less and no increment after a year , work hrs are more as compared to other mnc .

read more
  • Salary - Bad
    • +2 more

Team Lead Operations in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 14 Jan 2022
1.0
 for  Salary and Benefits

Likes

Company retained employees during pandemic.

  • Job security - Good

Dislikes

- delay in everything they promise be it the bonus or movement - manager decides your growth within the company - no value for the work you do - the higher management guys deny breaks to freshers only to meet SLA - NO one on one meeting with the managers so we could inform them what we all go through - manager engages with the employee only once we put down papers - no basic humane consideration

read more
  • Salary - Bad
    • +5 more

Service Coordinator in Bangalore / Bengaluru

Customer Success, Service & Operations Department

1.0
  •  posted on 09 May 2022
1.0
 for  Salary and Benefits

Likes

The benefits are good like unliMited sick leave but need to produce doc certificate if taking leave beyond 3 days. LiC given at 60% more with that of your CTC.

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  • Job security - Good
    • +1 more

Dislikes

...nks that if a person has 15yrs of exp then no need to teach him the process. 3. Very less package 4. No HR only manager driven 5. No facilities to male employees

read more
  • Salary - Bad
    • +4 more
see more salary related reviews

Kyndryl interview questions by designations

Associate Technical Engineer (9)System Administrator (5)Technical Engineer (4)Senior Project Manager (4)
View all 153 interview experiences
More about working at Kyndryl

Kyndryl Salary FAQs

How much does Kyndryl pay per year?
The average Kyndryl salary ranges from approximately ₹1.9 Lakh to ₹3.1 Lakhs per year for a Desktop & Laptop Support Engineer and ₹50 Lakhs to ₹90 Lakhs per year for a Director. Salary estimates are based on 1.6k Kyndryl salaries received from various employees of Kyndryl. Kyndryl employees rate the overall salary and benefits package 3.4/5 stars.
What is the highest salary in Kyndryl?
The highest-paying job at Kyndryl is a Director with a salary of ₹50 Lakhs to ₹90 Lakhs per year. The top 10% of employees earn more than ₹24 lakhs per year. The top 1% earn more than a whopping ₹45 lakhs per year.
What is the minimum salary in Kyndryl?
Minimum salary at Kyndryl depends on the role you are applying for. For Associate Technical Engineer the minimum salary is ₹4 Lakhs to ₹6.5 Lakhs per year, and for Linux System Administrator the minimum salary is ₹2.8 Lakhs to ₹10 Lakhs per year and so on.
What is the salary package for freshers in Kyndryl?
The average salary at Kyndryl for freshers varies from ₹2.5 Lakhs to ₹3.4 Lakhs per year for Desktop Support Engineer and ₹3.9 Lakhs to ₹11 Lakhs per year for Automation Engineer.
What is the notice period at Kyndryl in Customer Success, Service & Operations Department?
According to AmbitionBox, 45% of the Kyndryl employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 22% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 1.9k responses on AmbitionBox in last 2 years.

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Kyndryl Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at Kyndryl is INRunlock blur . Salary estimates are based on 1.6k Kyndryl latest salaries received from various employees of Kyndryl.

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