Kotak Mahindra Bank Telecaller salaries in Ernakulam

Likes

In this pandemic situation Kotak is very much helpfull to employees, Kotak provides Salary on time without any deduction although work pressure is much more higher then earlier days but for job security it is good..

Dislikes

As it is pure sales in credit card section. If your target is not met then seniors like team leader unit head and SM will make you sit even after your working hours ..... Like your timing is from 9:30-6:30 they will extend that to 7:30 or 8 . And some time senior use to talk in rough way also .

Likes

Nothing

Dislikes

There is no change in salary even after being promoted… work gets increased but pay is the same… we have to do operations and sales both simultaneously but still no change in salary… it seems as if no work is there…everything is auditable and job security is null but we give daily productivity in that time only still on the basis of ratings salary is dealt… I have tried my best in sales and ops but my Bm gave me 2 star and everything went in vain… then what is the meaning of performing best… And 1st they will hire you and after they will treat you like robot..they don't pay any salary any pramotions...even they don't give you any single holiday..

Likes

- Business Heads and Tech Heads are supportive

Dislikes

- poor benefits - poor compensation and variable structure(ex no pro rata variable payout) - poor medical insurance coverage - poor processes and tools - poor culture overall

Likes

I am getting good salary that is the only good thing All good things a suddenly vanish with new management

Dislikes

No work life balance now. I have to attend concall even at 9 pm when all branches are closed by 7:30 Every day i get threatened for loosing my job i am very much sacred New management of bank don’t care about staff

Likes

Kotak is good for salary hike and appraisal. You can get salary hike and promotion time to time if you perform well.

Dislikes

You will be humiliated everyday. Every day you have to attend atleast 2 con-call. No time for sattle down and customer relationship buildup. Every day is drive day here. You have to relay on your own because support system is pathetic. Have to depend on Service staffs to give common service to customers.