Kotak Mahindra Bank Service Quality Analyst salaries in Hyderabad / Secunderabad

Likes

You get a lot of learning exposure. Job security is very good. 5 days working benefit. Overall a great experience.

Dislikes

Newly recruited person are taken for high salary where as existing employees do not have the value. Work for 2 years and change the company we ll have dignity then. Wen required sales and when required service changes in sop very frequently. We end up learning n experience all these as well.

Likes

Job security

Dislikes

Poor compensation - No increments given in 2020 despite a great year for the bank. Senior mgmt. benefits from stock options while increments and bonuses for Senior Associates/VPs are significantly lower than peers.

Likes

- Business Heads and Tech Heads are supportive

Dislikes

- poor benefits - poor compensation and variable structure(ex no pro rata variable payout) - poor medical insurance coverage - poor processes and tools - poor culture overall

Likes

I am getting good salary that is the only good thing All good things a suddenly vanish with new management

Dislikes

No work life balance now. I have to attend concall even at 9 pm when all branches are closed by 7:30 Every day i get threatened for loosing my job i am very much sacred New management of bank don’t care about staff

Likes

Kotak is good for salary hike and appraisal. You can get salary hike and promotion time to time if you perform well.

Dislikes

You will be humiliated everyday. Every day you have to attend atleast 2 con-call. No time for sattle down and customer relationship buildup. Every day is drive day here. You have to relay on your own because support system is pathetic. Have to depend on Service staffs to give common service to customers.