Kotak Mahindra Bank Service Officer salaries in Mumbai (Updated 2025)

Likes

All process al very smooth and cooperative staff

Dislikes

Too low salary increament and for promotion BM promote only his dear ones ...person who working hard for bank and vintage staff they simply ignore him while promotion and salary increament

Likes

The only thing i can say good about this Organization is that they have a very good management that's all

Dislikes

...centives they will give amazon vouchers that also sometimes they will not give. They will give promotions only after three or four years and believe me the salary hike will not be that good, ur work and targets will increase but not your salary. They will ask u to come on holidays to make business calls, they will not give leave even if u r so sick that u cant even work For any organization clients are important but so as employees but this organization does not care about it employees they will not hire people faster if some one leaves the job they will just increase the job burden on the existing employees, they will shout and scream before customers if we don't achieve sales targets. Don't get me started about how much paper work and registers are there for day to day operations ,while all the other banks are adapting new technologies in their workplace this bank is still stuck in the past with its bureaucratic practices. There is lot of micro management in this company. The branch i worked for have so many audits monthly,6months once, every year ,if they find a small lapse in process they will treat the employee like he is some kind of criminal and yes some managers will vouch for u and trust u haven't done anything wrong ,but still it will be dramatic.

Likes

I like service provide in customer . I like bank sector. I like best opportunity Provide in kotak bank Ex :- customer handaling , ATM , CDM , CDK Machine to oprating , and how to customer communicatie to product ...

Dislikes

Salary low , culture problem , Not other bench to transfer in my case., Kotak not care in employees

Likes

You will learn what is banking.

Dislikes

...l as promotions both will not be given to you either one can be given to you. This company didn't give any hikes for the 19-20 even though company performed well, bonus reduced to 1 third compared with previous years and they rolled out new HR policy where employee will not get leave encashment if he leaves the organization in the year 20-21. This bank used covid situation to its favour when it comes to expenses.

Likes

Kotak bank provide very good compensation in this pandemic which is very good for the employes

Dislikes

I only dislike about the kotak mahindra bank is basically not the bank but the reporting managers they dont know how to talk with subordinates