Kotak Mahindra Bank Mumbai Service Delivery Officer Salaries by 70+ Employees (Updated 2025)

2 - 8 years exp.

₹3 Lakhs - ₹6.1 Lakhs

Avg. annual salary

Monthly In-hand Salary

11% more than the average Service Delivery Officer Salary in Banking Companies for 2 - 8 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Service Delivery Officer Salary 2 - 8 years exp. (30 salaries)	₹3.1 L/yr - ₹5.5 L/yr
BFSI, Investments & Trading Service Delivery Officer Salary 2 - 8 years exp. (26 salaries)	₹3 L/yr - ₹5.3 L/yr
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Finance & Accounting Service Delivery Officer Salary 2 - 6 years exp. (10 salaries)	₹4.3 L/yr - ₹6.1 L/yr

Last Updated: 1 Mar 2025

Companies similar to Kotak Mahindra Bank for Service Delivery Officer in Mumbai

Kotak Mahindra Bank Service Delivery Officer Salary

2 - 8 years exp. (72 salaries)

₹3 L/yr - ₹6.1 L/yr

Company name	Avg Annual Salary	Open Jobs
RBL Bank Service Delivery Officer Salary 1 - 5 years exp. (3 salaries)	₹2.4 L/yr - ₹2.5 L/yr 48% less

Service Delivery Officer salary at Kotak Mahindra Bank ranges between ₹3 Lakhs to ₹6.1 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 72 latest salaries received from various employees of Kotak Mahindra Bank.

Latest annual salaries shared by Kotak Mahindra Bank Service Delivery Officer in Mumbai

1mo ago

₹4.3 Lakhs

2 years exp.

1mo ago

₹5.5 Lakhs

8 years exp.

1mo ago

₹6.1 Lakhs

6 years exp.

2mo ago

₹4.3 Lakhs

7 years exp.

2mo ago

₹4.1 Lakhs

5 years exp.

2mo ago

2 years exp.

2mo ago

5 years exp.

2mo ago

5 years exp.

3mo ago

4 years exp.

4mo ago

4 years exp.

Experience wise Kotak Mahindra Bank Service Delivery Officer salaries in Mumbai

Last Updated: 1 Mar 2025

Experience	Avg Annual Salary
2 years (6 salaries)	₹3.5 L/yr - ₹5 L/yr
3 years (14 salaries)	₹3 L/yr - ₹5 L/yr
Login to view exact salary
4 years (15 salaries)	₹3.1 L/yr - ₹5.1 L/yr
5 years (15 salaries)	₹3.3 L/yr - ₹5.5 L/yr
6 years (10 salaries)	₹3 L/yr - ₹6.1 L/yr
7 years (7 salaries)	₹4 L/yr - ₹5 L/yr
8 years (5 salaries)	₹3.5 L/yr - ₹5.5 L/yr

View all

From

Service Delivery Officer

₹

Lakhs/yr

2 - 8 years exp.

Regional Sales Manager

₹

Lakhs/yr

12 - 19 years exp.

Service Delivery Officer

2 - 8 years exp.

Brach Operation Manager

3 - 16 years exp.

71% hike

Branch Manager

8 - 20 years exp.

109% hike

From

View 4 more levels

Service Delivery Officer

2 - 8 years exp.

Senior Regional Business Manager

Salary unavailable

From

View 2 more levels

Service Delivery Officer

2 - 8 years exp.

Regional Asset Manager

15 - 17 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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₹10 L/yr - ₹30 L/yr

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(122 salaries)

₹2.3 L/yr - ₹6.05 L/yr

Back Office Executive Salary

(96 salaries)

₹1.1 L/yr - ₹3.2 L/yr

Sales Officer Salary

(64 salaries)

₹1.44 L/yr - ₹4 L/yr

Data Entry Operator Salary

(15 salaries)

₹1.1 L/yr - ₹5 L/yr

Junior Officer Salary

(11 salaries)

₹1.2 L/yr - ₹3 L/yr

Officer Salary

(7 salaries)

₹1.8 L/yr - ₹4 L/yr

Top skills at Kotak Mahindra Bank for Service Delivery Officer

Service Delivery Cash Handling Branch Banking Operations Cross Selling Customer Service Cash Management Cashier Activities Teller Operations Customer Interaction Customer Service NEFT Audit Compliance Branch Banking Operations R&D Daily Operations

Salary related reviews for Kotak Mahindra Bank

2.0

Rated by 3 employees for salary & benefits

Service Delivery Officer in New Delhi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 07 Aug 2023

1.0

for Salary and Benefits

Likes

Kotak bank Mobile app and net banking is very good i am working in operations department and most of the ruequest and serivice customer needs i guide them very easily through net banking and mobile banking .There is not very much pressure for sales in service department like other banks which is a good thing but that also depends on area and regional manager.

Job security - Good

+2 more

Dislikes

...taff in branches due to which work load pressure on service staff is very high .salary as compared to other banks is very low. There is high chance if you do sales with service you get promoted easily but salary change will be very minimal.The target for SOP or KRA for service team is very tough and unachievable it should be individual target not entire team target.

Salary - Bad

+3 more

Relationship Officer in Visakhapatnam

Full Time

Sales & Business Development Department

1.0

• posted on 24 Mar 2025

2.0

for Salary and Benefits

Likes

On time salary

Skill development - Good

Dislikes

Worst work culture, even 2nd Saturday and 4th Saturday also working day.and if anyone not reached daily sales target reporting manager is putting LOP and high work pressure and paying low salaries.and not not given any leaves

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Kotak Mahindra Bank

View All

a manager

Ambiguity in JOB offer.

I recently changed my Job as Business Manager with Arka Fincap, but some how I also selected as BM(Branch manager) with HDB financial and Varthana finance. I am very confused, to what I will do. CTC would be same approximately. Suggest me right decision with reason... 1. I can continue with Arka Fincap. 2. Will join HDB financial as BM. 3. Will join Varthana finance as BM. Your feedback will be appreciated.

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Kotak Mahindra Bank Service Delivery Officer Salary FAQs

What is the salary of Service Delivery Officer at Kotak Mahindra Bank in Mumbai?

The average salary of a Service Delivery Officer at Kotak Mahindra Bank in Mumbai typically ranges from ₹3.0 Lakhs to ₹6.1 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Service Delivery Officer in Mumbai at Kotak Mahindra Bank earn more than ₹5.0 Lakhs per year, and the top 1% earn over ₹5.9 Lakhs per year. Service Delivery Officer Salaries at Kotak Mahindra Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 70+ Kotak Mahindra Bank employees in India.

What is the estimated take home salary of a Service Delivery Officer at Kotak Mahindra Bank in Mumbai?

The estimated take-home salary of a Service Delivery Officer at Kotak Mahindra Bank in Mumbai typically ranges from ₹35,239 to ₹36,476 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹6.1 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 70+ salaries received from various employees of Kotak Mahindra Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Delivery Officer at Kotak Mahindra Bank in Mumbai?

To be a Service Delivery Officer at Kotak Mahindra Bank in Mumbai, the key skills required include:

- Service Delivery
- Cash Handling
- Branch Banking Operations
- Cross Selling
- Customer Service

These skills are highly valued at Kotak Mahindra Bank and are crucial for successful performance in a Software Engineering role.

What is the salary of a Service Delivery Officer in companies similar to Kotak Mahindra Bank in Mumbai?

The salary of a Service Delivery Officer at companies similar to Kotak Mahindra Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

RBL Bank

₹2.4 Lakhs to ₹2.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Delivery Officer at Kotak Mahindra Bank in Mumbai?

The salary growth for a Service Delivery Officer at Kotak Mahindra Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Service Delivery Officer in Mumbai can expect the following growth trajectory at Kotak Mahindra Bank:

Experience	Average Salary Range
2 years	₹3.5 Lakhs to ₹5.0 Lakhs per year
3 years	₹3.0 Lakhs to ₹5.0 Lakhs per year
4 years	₹3.1 Lakhs to ₹5.1 Lakhs per year
5 years	₹3.3 Lakhs to ₹5.5 Lakhs per year

and so on.

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Kotak Mahindra Bank Service Delivery Officer Salaries in Mumbai

Kotak Mahindra Bank Service Delivery Officer salary in Mumbai ranges between ₹3 Lakhs to ₹6.1 Lakhs with an average annual salary of ₹. Salary estimates are based on 72 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.