Kotak Mahindra Bank Gurgaon / Gurugram Service Delivery Officer Salaries by 10+ Employees (Updated 2025)

3 - 8 years exp.

₹3.2 Lakhs - ₹5.5 Lakhs

Salary of majority employees

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At par with the average Service Delivery Officer Salary in Banking Companies for 3 - 8 years of experience

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Salaries in different departments

BFSI, Investments & Trading Service Delivery Officer Salary 3 - 7 years exp. (7 salaries)	Unlock ₹3.5 L/yr - ₹5.3 L/yr
Customer Success, Service & Operations Service Delivery Officer Salary 3 - 6 years exp. (4 salaries)	Unlock ₹3.2 L/yr - ₹5.4 L/yr
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Finance & Accounting Service Delivery Officer Salary 4 - 8 years exp. (AmbitionBox Estimate)	Unlock ₹5.2 L/yr - ₹5.5 L/yr

Last Updated: 8 Mar 2025

Service Delivery Officer salary at Kotak Mahindra Bank ranges between ₹3.2 Lakhs to ₹5.5 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 16 latest salaries received from various employees of Kotak Mahindra Bank.

Latest annual salaries shared by Kotak Mahindra Bank Service Delivery Officer in Gurgaon / Gurugram

5d ago

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3 years exp.

2mo ago

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3 years exp.

5mo ago

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5 years exp.

8mo ago

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6 years exp.

1y ago

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3 years exp.

1y ago

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4 years exp.

1y ago

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7 years exp.

1y ago

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6 years exp.

1y ago

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4 years exp.

1y ago

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8 years exp.

Experience wise Kotak Mahindra Bank Service Delivery Officer salaries in Gurgaon / Gurugram

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
3 years (5 salaries)	Unlock ₹3.5 L/yr - ₹5.4 L/yr
4 years (3 salaries)	Unlock ₹3.2 L/yr - ₹5.5 L/yr
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5 years (AmbitionBox Estimate)	Unlock ₹1.9 L/yr - ₹5.2 L/yr
6 years (3 salaries)	Unlock ₹2 L/yr - ₹5.5 L/yr
7 years (AmbitionBox Estimate)	Unlock ₹2 L/yr - ₹5.5 L/yr
8 years (AmbitionBox Estimate)	Unlock ₹5.2 L/yr - ₹9.4 L/yr

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From

Service Delivery Officer

₹

Lakhs/yr

2 - 8 years exp.

Regional Sales Manager

₹

Lakhs/yr

11 - 21 years exp.

Service Delivery Officer

2 - 8 years exp.

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Brach Operation Manager

3 - 15 years exp.

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68% hike

Branch Manager

7 - 20 years exp.

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101% hike

From

View 4 more levels

Service Delivery Officer

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2 - 8 years exp.

Senior Regional Business Manager

Salary unavailable

From

View 2 more levels

Service Delivery Officer

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2 - 8 years exp.

Regional Asset Manager

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15 - 17 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Kotak Mahindra Bank

Deputy Manager Salary

(319 salaries)

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₹2.25 L/yr - ₹7.5 L/yr

Branch Manager Salary

(33 salaries)

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₹8.5 L/yr - ₹23.1 L/yr

Relationship Officer Salary

(23 salaries)

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₹2.7 L/yr - ₹6 L/yr

Top skills at Kotak Mahindra Bank for Service Delivery Officer

Service Delivery Cash Handling Branch Banking Operations Cross Selling Customer Service Cash Management Cashier Activities Teller Operations Customer Interaction Customer Service NEFT Audit Compliance Branch Banking Operations R&D Daily Operations

Salary related reviews for Kotak Mahindra Bank

Service Delivery Officer in New Delhi

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 07 Aug 2023

1.0

for Salary and Benefits

Likes

Kotak bank Mobile app and net banking is very good i am working in operations department and most of the ruequest and serivice customer needs i guide them very easily through net banking and mobile banking .There is not very much pressure for sales in service department like other banks which is a good thing but that also depends on area and regional manager.

Job security - Good

+2 more

Dislikes

...taff in branches due to which work load pressure on service staff is very high .salary as compared to other banks is very low. There is high chance if you do sales with service you get promoted easily but salary change will be very minimal.The target for SOP or KRA for service team is very tough and unachievable it should be individual target not entire team target.

Salary - Bad

+3 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

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Kotak Mahindra Bank Service Delivery Officer Salary FAQs

What is the salary of Service Delivery Officer at Kotak Mahindra Bank Gurgaon / Gurugram?

Service Delivery Officer salary at Kotak Mahindra Bank in Gurgaon / Gurugram ranges between ₹3.2 Lakhs to ₹5.5 Lakhs for experience between 3 years to 8 years. Salary estimates are based on 16 latest salaries received from various employees of Kotak Mahindra Bank Gurgaon / Gurugram.

What are the top skills required to work as a Service Delivery Officer at Kotak Mahindra Bank?

Service Delivery, Cash Handling, Branch Banking Operations, Cross Selling and Customer Service are some of the popular skills required to work as a Service Delivery Officer at Kotak Mahindra Bank Gurgaon / Gurugram.

What is the estimated take home salary of a Service Delivery Officer at Kotak Mahindra Bank in Gurgaon / Gurugram?

The estimated take-home salary of a Service Delivery Officer at Kotak Mahindra Bank ranges between ₹36,251 per month to ₹37,472 per month in Gurgaon / Gurugram. The take-home salary calculation is based on the average Kotak Mahindra Bank Service Delivery Officer salary in India which ranges between ₹3.2 Lakhs to ₹5.5 Lakhs per year for employees with experience between 3 years to 8 years. Check how did we calculate take home salary?

What is the notice period for Service Delivery Officer at Kotak Mahindra Bank in Gurgaon / Gurugram?

According to AmbitionBox, 100% of the Kotak Mahindra Bank Service Delivery Officers in Gurgaon / Gurugram reported a notice period of 3 Months.This is based on 6 responses on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Service Delivery Officer Salaries in Gurgaon / Gurugram

Kotak Mahindra Bank Service Delivery Officer salary in Gurgaon / Gurugram ranges between ₹3.2 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.