Kotak Mahindra Bank Deputy Manager Customer Service salaries in Mumbai

Likes

I think in those days we are lots things learned. Bank also supporting so we are satisfied .

Dislikes

I think salary package not good compare to other bank this salary not meet in Mumbai location expenses. So I think bank needs to increase salary package that will be help financial support. If Employees salary will be increased then we all are working happily.

Likes

...agement is transparent. There is a huge cafeteria and gaming arcade for chiling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

No issue

Likes

- Business Heads and Tech Heads are supportive

Dislikes

- poor benefits - poor compensation and variable structure(ex no pro rata variable payout) - poor medical insurance coverage - poor processes and tools - poor culture overall

Likes

I am getting good salary that is the only good thing All good things a suddenly vanish with new management

Dislikes

No work life balance now. I have to attend concall even at 9 pm when all branches are closed by 7:30 Every day i get threatened for loosing my job i am very much sacred New management of bank don’t care about staff

Likes

Kotak is good for salary hike and appraisal. You can get salary hike and promotion time to time if you perform well.

Dislikes

You will be humiliated everyday. Every day you have to attend atleast 2 con-call. No time for sattle down and customer relationship buildup. Every day is drive day here. You have to relay on your own because support system is pathetic. Have to depend on Service staffs to give common service to customers.