KGISL Senior Customer Service Associate salaries in India

Likes

Salary is on time

Dislikes

Hired for Client They usually hires for their clients and doesn’t not bother about resources, once recruitment is done if the client tells them the resources are not longer needed you will ask to resign on the spot and hence lacks job security.

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Dislike expressed everything

Dislikes

...stemic prejudices and biases in a supposedly modern and progressive workplace. One of the most significant letdowns was the lack of fair compensation and the absence of any meaningful hike in salary. Despite dedicating my time and efforts to the company. The Promised performance reviews and salary adjustments were postponed repeatedly, Leaving employees feeling betrayed and undervalued. mostly the HR terminate the employees by asking them to do resignation themselves. It seemed that the company was more interested in cutting costs than recognizing the hard work and commitment of its employees. Moreover, the excessive workload and unrealistic expectations placed on employees contributed to an unbearable levels of stress and burnout. Request for reasonable work-life balance were met with disdain, with management continuously prioritizing profit over the well-being of their work force. This disregard for the mental and physical health of employees is deeply concerning and ultimately unsustainable. In Light of these experience, I strongly urge individuals considering employment at KGISL to think twice. Potential employees deserve better workplace that values and respects their employees, Promotes inclusivity and prioritizes a healthy work life balance. Meaningful change must occur at all levels, from the top down, to ensure a safe, supportive and productive work Environment.

Likes

...dly and helping nature.... And everything is perfect i suggest to work there... The main part is that the salary is on time every month of 3rd... Thank you KGISl...

Dislikes

There is nothing to dislike in Kgisl it is great working place....

Likes

Nothing.. If you get into the KGISL you might hate IT work in rest of your life.. The worst company I have ever seen.

Dislikes

They not even consider us as an employee.For a 10k salary they plug 10 + hrs of work from us .Nothing to improve our skills and career growth.

Likes

Monthly pay was good, not only basic pay I got incentives too based on my performance 😊 and also promotions, Good environment, good friends and friendly team leaders

Dislikes

They promised to give weekly offs but they didn't, hardly u can take 1 day leave per month, shift timings, and also break timings, no Indian holidays, even worked in 12 hours shift, they haven't sent me my experience letter yet it's been 10 months, I've called several times but no reply From Them