Kesari Tours Customer Success, Service & Operations Department Salaries in Mumbai Suburban

Likes

Work culture is Good, Celebrating every festivals ata work place. That I like very Much. Work timings are well managed. Also arranged tours (Domestic & International)for staff in very affordable prices.

Dislikes

There is Lot of politics but I think it happens in most of companies, Salary hike issues.

Likes

Very supportive and helping.

Dislikes

Salary is less. No training given to freshers. No support from company during covid time. No Proper information is there from VFS before hand. Guest will provide the information some times.

Likes

Culture wise company is good. They keep informative sessions on different parts of world which is really great. Company gives best services to its guest/customer. Chances of promotion is very very difficult. Company has good policies for female employees.

Dislikes

The biggest problem any employee would agree is compensation. They have such a low compensation you feel you are undervalued for the job you do. Incentives structure is so poor and employees don't get the incentives on time. It's usually postponed by 1 quarter. There is no growth promotion wise.

Likes

Due to Corona virus, they just fired all the Candidates whos are on there Probation period. So no job security.

Dislikes

...ion. The direcor forgots so many things and then assumes that she told it to me. After 6month they will going to give me hike but they are not even providing my current salary also. Not even mine, all employees plus theu are deducting amount as per there convinient even if we work like 10hrs a day for 6days of week.

Likes

Good work environment and culture. management and teammates are supportive, company TC policies are good, appraisals are fair and they give good salary hike and bonus every year

Dislikes

Career growth is slow.