Kapture CX Technical Support Executive Salaries by 9 Employees

0 - 5 years exp.

₹3.5 Lakhs - ₹5.2 Lakhs

Avg. annual salary

Monthly In-hand Salary

32% more than the average Technical Support Executive Salary in Software Product Companies for 0 - 5 years of experience

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Last Updated: 28 Jan 2024

Companies similar to Kapture CX for Technical Support Executive

Company name	Avg Annual Salary	Open Jobs
Accord Software & Systems Technical Support Executive Salary 1 - 5 years exp. (10 salaries)	₹2.7 L/yr - ₹4 L/yr 21% less	1 job opening
Decimal Technologies Technical Support Executive Salary 1 - 6 years exp. (9 salaries)	₹4 L/yr - ₹5 L/yr 2% less
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Stellar Information Technology Technical Support Executive Salary 5 - 6 years exp. (3 salaries)	₹5 L/yr - ₹5.1 L/yr 8% more
Amagi Media Labs Technical Support Executive Salary 2 - 3 years exp. (3 salaries)	₹3 L/yr - ₹4.5 L/yr 18% less
Teleperformance Technical Support Executive Salary 0 - 5 years exp. (1.9k salaries)	₹1.1 L/yr - ₹5.6 L/yr 23% less	6 job openings

Technical Support Executive salary at Kapture CX ranges between ₹3.5 Lakhs to ₹5.2 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 9 latest salaries received from various employees of Kapture CX.

Experience wise Kapture CX Technical Support Executive salaries

Last Updated: 28 Jan 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹4.5 L/yr - ₹8.3 L/yr
1 year (AmbitionBox Estimate)	₹3.6 L/yr - ₹8.3 L/yr
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2 years (3 salaries)	₹4 L/yr - ₹8.4 L/yr
3 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5.4 L/yr
5 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹5.2 L/yr

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Similar Designation salaries in Kapture CX

Technical Support Engineer Salary

(7 salaries)

₹3.1 L/yr - ₹3.85 L/yr

Senior Technical Support Engineer Salary

(AmbitionBox Estimate)

₹7.7 L/yr - ₹9.8 L/yr

Technical Lead Salary

(AmbitionBox Estimate)

₹13.5 L/yr - ₹17.3 L/yr

Network Engineer Salary

(3 salaries)

₹3 L/yr - ₹5 L/yr

Team Lead Salary

(4 salaries)

₹13.8 L/yr - ₹40 L/yr

Analyst Salary

(AmbitionBox Estimate)

₹4.1 L/yr - ₹5.2 L/yr

System Administrator Salary

(AmbitionBox Estimate)

₹4.5 L/yr - ₹5.8 L/yr

Top skills at Kapture CX for Technical Support Executive

GPS Problem Solving Communication Skills Handling Customer Queries AMS NX6 Case Customer Handling Solving Queries customer calling

Salary related reviews for Kapture CX

3.6

Rated by 7 employees for salary & benefits

Technical Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 11 Nov 2023

2.0

for Salary and Benefits

Likes

only salary on time but still it's very less not sufficient.

Dislikes

job is not secured, anytime you can be fired, no training, no motivation, every day shouting with employees. when I asked for hike salary after 2 years working they terminated me.

Salary - Poor

+6 more

Research Analyst in Bangalore / Bengaluru

Full Time

Marketing & Communication Department

4.0

• posted on 09 Jul 2024

3.0

for Salary and Benefits

Likes

1. Organised workflow with plans and strategy. 2. Freedom to complete deadlines, Assigned tasks and pragrammes. 3. No additional work hours or extenions.

Skill development - Good

+3 more

Dislikes

1. Lack of importance in certain teams with their role, position, salary pay and incentives. 2. Not any greater skill training provided by the company with respect to the roles.

Project Manager in Bangalore / Bengaluru

Full Time

Project & Program Management Department

3.0

• posted on 24 May 2024

4.0

for Salary and Benefits

Likes

Pay is Good, Earlier Team was good under Akash kakkar but now it is not the case.

Salary - Good

+1 more

Dislikes

Product is not stable, Not a defined Product Team, Product team in Kapture is like Jira coordinators, No Product Planning and development happens. Overall Boring and no growth

Skill development - Bad

+3 more

Customer Success Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 09 Jan 2024

2.0

for Salary and Benefits

Likes

Salary on time When I joined my manager was really helpful and supportive, unfortunately he is not in the system any more Nice office

Dislikes

No process In case of a customer facing role( implementation, support and success) you have to coordinate with tech and product team which is a pain in itself. Most of them are rude and you to after them to discuss the requirements. There was a new leadership team that was hired in May post funding. All the VPs hired have left in less than 6 mon including the one who was there for 5+ years. You will only have to face escalations as tech points are always delayed and mostly by months. The platform is quiet unstable and lot of recurring issue occurs. Sometime it takes months to resolve P0 issues. No hybrid model In case someone from product team is required over a client call trust me its an herculean task to set up a call. You have to beg them for it. In case you take approval then you have to ask for the time, in case you see a empty slot on their calendar and book a slot, they will never join. Yoi need to ask first before booking . How pathetic is this The company is very tech team centric and not customer centric

Salary - Poor

+5 more

Project Management Officer in Mumbai

Full Time

Project & Program Management Department

1.0

• posted on 03 Oct 2024

3.0

for Salary and Benefits

Likes

Go for worst work life balance and leave your sanity at home if you want to work with these people , even if you are sick you have to work they appreciate people working from hospital and actually promote such work

Dislikes

Everything is bad and u have to pay for councellor to work for them forget weekend or anything

Skill development - Bad

+4 more

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Kapture CX Technical Support Executive Salary FAQs

What is the salary of Technical Support Executive at Kapture CX ?

The average salary of a Technical Support Executive at Kapture CX in India typically ranges from ₹3.5 Lakhs to ₹5.2 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Technical Support Executive at Kapture CX earn more than ₹5.1 Lakhs per year, and the top 1% earn over ₹5.2 Lakhs per year. Technical Support Executive Salaries at Kapture CX can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 Kapture CX employees in India.

What is the estimated take home salary of a Technical Support Executive at Kapture CX in India?

The estimated take-home salary of a Technical Support Executive at Kapture CX in India typically ranges from ₹34,965 to ₹36,206 per month. This is based on the average salary range of ₹3.5 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of Kapture CX. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Technical Support Executive at Kapture CX ?

To be a Technical Support Executive at Kapture CX in india, the key skills required include:

- GPS
- Problem Solving
- Communication Skills
- Handling Customer Queries
- AMS

These skills are highly valued at Kapture CX and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Kapture CX for Technical Support Executive in India?

Stellar Information Technology

₹5.0 Lakhs to ₹5.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Kapture CX, depending on the role and experience level.

What is the salary of a Technical Support Executive in companies similar to Kapture CX in India?

The salary of a Technical Support Executive at companies similar to Kapture CX in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Decimal Technologies	₹4.0 Lakhs to ₹5.0 Lakhs per year
Amagi Media Labs	₹3.0 Lakhs to ₹4.5 Lakhs per year
Accord Software & Systems	₹2.7 Lakhs to ₹4.0 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹5.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Technical Support Executive at Kapture CX in India?

The salary growth for a Technical Support Executive at Kapture CX depends on factors such as experience, performance, and promotions. On average, a Technical Support Executive can expect the following growth trajectory at Kapture CX:

Experience	Average Salary Range
Fresher	₹4.5 Lakhs to ₹8.3 Lakhs per year
1 year	₹3.6 Lakhs to ₹8.3 Lakhs per year
2 years	₹4.0 Lakhs to ₹8.4 Lakhs per year
3 years	₹1.9 Lakhs to ₹5.0 Lakhs per year

and so on.

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Kapture CX Technical Support Executive Salaries

Kapture CX Technical Support Executive salary in India ranges between ₹3.5 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Kapture CX latest salaries received from various employees of Kapture CX.