JustDial Pune Call Quality Analyst Salaries by 4 Employees

1 - 3 years exp.

₹2.2 Lakhs - ₹3.6 Lakhs

Avg. annual salary

Monthly In-hand Salary

15% less than the average Call Quality Analyst Salary in Internet Companies for 1 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Call Quality Analyst Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹3 L/yr
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Quality Assurance Call Quality Analyst Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.8 L/yr - ₹2.9 L/yr

Last Updated: 19 May 2024

Companies similar to JustDial for Call Quality Analyst in Pune

JustDial Call Quality Analyst Salary

1 - 3 years exp. (4 salaries)

₹2.2 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Anyone Home Call Quality Analyst Salary 4 - 8 years exp. (6 salaries)	₹4.5 L/yr - ₹6.5 L/yr 86% more
Wipro Call Quality Analyst Salary 1 - 5 years exp. (5 salaries)	₹2.4 L/yr - ₹3.8 L/yr 2% less
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CoreFlex Solutions Call Quality Analyst Salary 2 - 8 years exp. (5 salaries)	₹2.2 L/yr - ₹2.8 L/yr 31% less
TomTom Call Quality Analyst Salary 1 - 4 years exp. (4 salaries)	₹3.1 L/yr - ₹4.1 L/yr 20% more
Concentrix Corporation Call Quality Analyst Salary 4 - 10 years exp. (3 salaries)	₹3.5 L/yr - ₹4.1 L/yr 23% more

Call Quality Analyst salary at JustDial ranges between ₹2.2 Lakhs to ₹3.6 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 4 latest salaries received from various employees of JustDial.

Experience wise JustDial Call Quality Analyst salaries in Pune

Last Updated: 19 May 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
2 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹3.2 L/yr
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3 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr

Similar Designation salaries in JustDial

Sales Executive Salary

(106 salaries)

₹1.5 L/yr - ₹3.5 L/yr

Team Lead Salary

(43 salaries)

₹2.15 L/yr - ₹5.5 L/yr

Quality Analyst Salary

(23 salaries)

₹1.85 L/yr - ₹4 L/yr

Senior Quality Analyst Salary

(11 salaries)

₹2.6 L/yr - ₹3.75 L/yr

Deputy Manager Salary

(10 salaries)

₹4.8 L/yr - ₹10 L/yr

Quality Engineer Salary

(3 salaries)

₹3.6 L/yr - ₹4 L/yr

Top skills at JustDial for Call Quality Analyst

Feedback Six Sigma Certified CSAT Call Monitoring TNI MS Office Call Quality

Salary related reviews for JustDial

Customer Service Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 03 Feb 2025

2.0

for Salary and Benefits

Likes

Worst

Dislikes

There is no any chances for salary hike and performance is not enough for the growth in Justdial. I was so depressed when I was working with this organisation. Work procedure is very hactic and lengthy and profile is not fixed for the executive. Please give instructions to the management to fix the profile of the executives.

Salary - Poor

+6 more

Process Associate in Hyderabad / Secunderabad

Full Time

Other Department

5.0

• posted on 04 May 2023

5.0

for Salary and Benefits

Likes

I like the work there actually I was not so hard any person who have no idea can also take the calls just we need to know Hindi Telugu English language to communicate with the callers.

Salary - Excellent

+3 more

Dislikes

I didn't liked the salary cycle there if the salary can create on 1 St week of month will be great.I Guess in starting month most of the people will in need of economic support / money 💰 so that's all

Company culture - Poor

Customer Support Executive in Noida

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 12 Jan 2023

1.0

for Salary and Benefits

Likes

Salary on time on 7th of every month.

Job security - Good

Dislikes

1. All male TL scream 😱 like a wild boar 🐗,except the Female.. They are polite compare to than them, 2. During national holidays you have to work whether its holy, diwali, 15th August, eid.. They gave its off but its very difficult to get it.. 3. 1 second late is consider late.. More than 3 late it's deduction and hr round more penalty 4. System issues will be considered your mistake.. 5. 1 hour break.. But its 45 minutes.. 30 minutes lunch.. And 15 minutes 2nd break

Salary - Bad

+4 more

Team Lead in Pune

Full Time

Sales & Business Development Department

2.0

• posted on 26 May 2022

2.0

for Salary and Benefits

Likes

Salary and incentives on time, other than that there is nothing.

Dislikes

Company is focused only on sales, customer service is pathetic, illeterate managers, who can't type a mail, Growth prospect are very less.

Salary - Poor

+6 more

Sales Executive in Coimbatore

Full Time

Sales & Business Development Department

4.0

• posted on 29 Aug 2021

3.0

for Salary and Benefits

Likes

Supportive teammates Good culture. Good cafeteria. weakend Games are fum. Policies are good. Not strict More freedom to do work

Skill development - Excellent

+3 more

Dislikes

Over pressure. Salary not getting in proper time and less salary than they told

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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JustDial Call Quality Analyst Salary FAQs

What is the salary of Call Quality Analyst at JustDial in Pune?

The average salary of a Call Quality Analyst at JustDial in Pune typically ranges from ₹2.2 Lakhs to ₹3.6 Lakhs per year, depending on experience (from 1 year to 3 years).

The top 10% of Call Quality Analyst in Pune at JustDial earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Call Quality Analyst Salaries at JustDial can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 4 JustDial employees in India.

What is the estimated take home salary of a Call Quality Analyst at JustDial in Pune?

The estimated take-home salary of a Call Quality Analyst at JustDial in Pune typically ranges from ₹22,530 to ₹24,005 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from 1 year to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 4 salaries received from various employees of JustDial. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Call Quality Analyst at JustDial in Pune?

To be a Call Quality Analyst at JustDial in Pune, the key skills required include:

- Feedback
- Six Sigma Certified
- CSAT
- Call Monitoring
- TNI

These skills are highly valued at JustDial and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than JustDial for Call Quality Analyst in India?

Anyone Home	₹4.5 Lakhs to ₹6.5 Lakhs per year
Concentrix Corporation	₹3.5 Lakhs to ₹4.1 Lakhs per year
TomTom	₹3.1 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by JustDial, depending on the role and experience level.

What is the salary of a Call Quality Analyst in companies similar to JustDial in Pune?

The salary of a Call Quality Analyst at companies similar to JustDial in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro	₹2.4 Lakhs to ₹3.8 Lakhs per year
CoreFlex Solutions	₹2.2 Lakhs to ₹2.8 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Call Quality Analyst at JustDial in Pune?

The salary growth for a Call Quality Analyst at JustDial in Pune depends on factors such as experience, performance, and promotions. On average, a Call Quality Analyst in Pune can expect the following growth trajectory at JustDial:

Experience	Average Salary Range
1 year	₹2.3 Lakhs to ₹3.0 Lakhs per year
2 years	₹2.5 Lakhs to ₹3.2 Lakhs per year
3 years	₹2.6 Lakhs to ₹3.3 Lakhs per year

and so on.

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JustDial Call Quality Analyst Salaries in Pune

JustDial Call Quality Analyst salary in Pune ranges between ₹2.2 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 JustDial latest salaries received from various employees of JustDial.