JPMorgan Chase & Co. Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

...balanced, at times one may need to stretch, but organization never encourage it. Salary at par, and great perks given too.

Dislikes

No wfh option available with the recent changes announced by the top management. However flexibility will be given based on personal requirements, fingers crossed.

Likes

Great culture to promote internal talent. Open to mobility. Very resilient organisation. Good place to work with. Great infrastructure. You feel proud working with JP. Facilities are amazing.

Dislikes

Bureaucracy - that is the single biggest put off for me. Salary at senior levels is not very competitive. Also, you tend to get siloed quickly. At senior levels, career pathing is not very clear. When people resign, they are told about what great plans were being created for them.

Likes

Salary helped me pay bills

Dislikes

Insensitive to employees needs, especially females. No work from home provided out of the blue, misuse of company funds and cafeteria food is not at all healthy. Bad HR services and management is least bothered about our needs.

Likes

They have carried development course which is paid by then, but not sure when they will pay, but they have courses have been offered to the employee's

Dislikes

No growth, major disadvantage is management is reserching on how to reduce the employee salary and benefits

Likes

Salary is good as well as bonus, apart from this there is extra benefit, like food allowance, shift allowance, wifi allowance.

Dislikes

working culture is pretty hard, have to work for almost more than 10 hours.