JK Lakshmi Cement Customer Success, Service & Operations Department Salaries in India

Likes

Salary pays on time.

Dislikes

The organization suffers from a negative work culture, characterized by the arrogant and discourteous conduct of its leadership. This is compounded by stringent work policies, a lack of interdepartmental coordination, and the absence of formalized HR practices, reflecting an approach that perceives employees as mere liabilities rather than valuable assets. This environment fosters an imbalance between work and personal life, further exacerbated by a lack of recognition or appreciation for employees' efforts, resulting in a high-pressure work atmosphere. Additionally, failure to submit travel expenses promptly through the company portal leads to allowance lapses without provision for review or special consideration which leads to pay from their own pocket.

Likes

There is nothing to like about this terrible company. Its run by bunch of Lala's. money driven people. do not care about their old employees. they show no dignity and empathy towards hard working Literally "talented" employees.

Dislikes

...f 30% of old employees without notice stating the reason of them being overaged. They forced them to take voluntary retirement without compensation. They changed the retirement rule all of a sudden and asked the employee to leave their company provided residence within 15 days. If you're planning to work their. please practice working under dictatorship coz your Talent, ideas and creativity will not be entertained. Also they are very biased towards Male employees. they dont hire women.

Likes

Salary/ benefits

Dislikes

Partiality in promotions/ appraisals. No Work life balance. Poor work satisfaction. Company is more focussed on office managers instead of front line officers. No respect/ appreciation for the working hands. Every boss/ seniors wants yes man.

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

Likes

I love the fact that i am a part of a team that markets reliable, high quality products and has global clients bas.

Dislikes

Compensation is decent but growth is slow. The work pressure is high. Sometimes, I have to work 18-20 hours straight in a day as I have to attend client in the field in the evening and sometimes late into the night. I do receive appreciation mails from my boss and seniors but they mostly go unnoticed during my mid year appraisals. Also, there is no on job training for fresher for off roll employees, hence senior folks like me have to guide them stem by step, which is a pain sometimes.