Jindal X Call Quality Analyst salaries in Kolkata

Likes

...urce personnel every now and then. Even the food court did not have proper food. The pay is terribly low. When the company decides to terminate and employee they ask you to accept a mistake which ideally was not done by them.

Dislikes

In fact everything.

Likes

You can Kick-start your Career here.. not experience would be needed

Dislikes

Poor management Less salary Behavior with employees Unnecessary extreme politics (even in WFH) Extra time salary (never on time) Criticism over the mistakes Delay in incentives No data saftey (they can even read your personal chat through desktop remote connection)

Likes

Nothing, expect the week off they give on god's mercy.

Dislikes

...est period between the calls would be around 15 seconds This is a shit company. They will also delay in incentives, overtime or quality bonuses. You will get the bonus(if any) after 2,3 months.

Likes

Salary/ incentives (wifi fee(only for wfh) and extra hrs login or govt leave work) credition date... on 7 th of every month... I'll guarantee you'll have your salary credited .. but other than that Nothing to say, please read the dislikes🤣 I wanna write more but I don't know how many words are allowed.

Dislikes

They have made sure to extract every small amount of energy you have, they made sure to make profit from you, they just don't care about you. If you wanna Know how it feels to be treated as a slave! Then congrats Jindal will fullfill that. As soon join you'll realise there nothing that will motivate you to work, i mean they'd say if pressuring works fine why have motivate ? * No PF or ESI facility (but they'll ask you to fill the form so that they can pretend like they provide pf facility ) * You you will be said while joining is all abou the rotational shifts and provide you a weekly shedule (you supposed to login as per the schedule and you can balance your other personal related task after or before you shift timings) but they'll surprise you with SUDDEN CHANGES IS SHIFT TIMING.. e.i. : aweek about to end : and last day you supposed to login at 18:00 - 3:30am, but they'll suddenly update you have to login for 12 to 1 shift 😂 if you don't login then they'll warn you for not following the rules and not being punctual if this happens twice or thrice the next day you might face complications in login in when you reach helpdesk then you realise you already got terminated yesterday🤣. * Split shift : the biggest scam they call us split shift, there's particular timings in every shifts where you'll get high no. Of calls and the rest of the times it would be limited. But they can't accept it to pay for taking limited no of calls.. so they calls so they came up with scamy splits shifts in which you have to login for the first 4 hrs in peak times then you have to logout.. and your next 3.30 hrs might to assigned for the time when you'll have to face another peak time. You may not now but you'll realise how terrible is this when you work. First they used to give 300 per split shift and ask about our concerns and later they don't pay and simply force to login * They just came about the no. Of calls we take they don't express it directly.. but they make you do it. Irrespective of how complicated issue the customer is facing they want you to resolve his issues within 3.30 mins (or so cares if you choose not resolve and close the call with in the approved time you are good to go until the customer doesn't complains against you🤷) means no proper training structure, yes if you are not serious about the job you just looking to kill some times then you can go for this job (no issues at THIS POINT)

Likes

In hand salary was although very low, but comes on time.

Dislikes

There is a lot of politics and the management doesn't address our issues. Leaves are not approved even if we are unwell. Only positive thing is career growth BUT without proper increment and appraisal. They want you to give them more outputs at low salaries.