Jet Airways Manager Customer Service Operations salaries in India

Likes

Experienced staff, benefits like mediclaim for yourself+parents, spouse and children, Work life balance, Good amount of leaves, Sat n sun off.

Dislikes

For every airline actually, most of times recession n current world affairs affects your promotion n salary.

Likes

An airline with staff who are empathetic, understanding towards each other. Everyone is helpful and goal oriented.Customer was always first.

Dislikes

Only 12 pass Cabin crew were given managerial positions with higher salary than a qualified existing staff in the same department. Young staff were recruited with higher salaries and given the opportunity to learn under an old experienced staff who earns lesser.

Likes

...ous and well trained... Process and appraisal were well defined and transparent. Salary package and benefits were the best in Indian standards.

Dislikes

Company did not take the low cost comeptitors seriously... The time company moulded to the current aviation trends, it was too late to take corrective actions is my view point.

Likes

Everything , work environment, good Management, Salary... have received awards for customer excellence... Jet was like a family a home to me...

Dislikes

It was challenging to deal with upset customers but it was the best time to show ur skills and bring a smile on customers face...

Likes

Management was very good and salary was on time.

Dislikes

If i start with Jetairways institution, few instructors where very bad in teaching and have some ego mindset. Next if i come to my station where i worked is ie, Kochin, my head in security were all army retired persons who dont know to take care their team members, no team work. Quality in work was very poor. Lack of knowledge and no customer care.