Jaro Education Customer Service Officer salaries in India

Likes

...ke leave one day, they deduct 3000 straight away. Those people don't have heart. Always asks to work on Sunday's but nothing extra bonus is provided. Very very pathetic culture. If a person joins company one week earlier than you, even if he joins one day earlier than you, you have to call them sir and ma'am. Can't use mobile fon even after 7 pm which is officially work timing. Always they will make you sit in office till minimum 9 pm and maximum 11 pm. Very worse experience

Dislikes

Everything here is to dislike only. Even After giving resignation and serving notice period they haven't provided me my experience certificate, it's been 6 months now, the branch manager is pathetic, he always says checking checking but never gives experience letter

Likes

Their is nothing to like about this job, honestly i worked here for 2 months and it felt like a torture, no matter how much efforts you put in here you will always feel less, you will work overtime for free.

Dislikes

No worklife balance Bad managers (especially the one who is in thane) Pay is nothing as compared to the amount of work you do. Bad company, but a good experience for freshers to start with, when you start with worst, you realise the importance of good work culture and you value it even more.

Likes

Timely salary is the only advantage along with certain people who believe in helping you out. Not everyone helps. If you are lucky enough to get some senior who teaches u work then probably you can survive

Dislikes

No work life balance at all. They make you slog till 9-9:30 every day. Won't give you your paid leaves also. They call u after working hrs also and expect you to be active round the clock. You won't find peace for sure

Likes

Good salary and incentive structure to attract candidates to immediate joining

Dislikes

No job security Hire and Fire culture After joining within 2-3 month they fire you of you’ll be unable to achieve target. Its not like i was the one i have seen almost 20 people resigned in 40days

Likes

They will pay you decent salary but hold on that is not only the game

Dislikes

My experience at Jaro Education was extremely disappointing, and I would not recommend this company to anyone looking for a professional or supportive work environment. One of the most concerning incidents occurred when a team leader, Alim, made an inappropriate comment about a female colleague, remarking that she had "smokey eyes." This issue was not mine personally but was something I witnessed as it involved a friend of mine. When this issue was escalated to HR, rather than addressing the comment or holding Alim accountable, he arrogantly called my friend and said, “no one can do anything to me, I’m the top performer here.” This response from Alim not only highlighted the lack of professionalism within the company but also demonstrated how little management cares about addressing inappropriate behavior or supporting their employees. The management, in general, was unresponsive and unhelpful. My team leader, would rarely respond to emails or provide the support needed to perform well in the job. Whenever I reached out for guidance or clarity, I was either ignored or placed on a PIP (Performance Improvement Plan) instead of receiving constructive feedback or help. What’s worse, there was a clear culture of favoritism within the company. Some employees were given fresh leads and better resources, while newcomers like myself were left with outdated and irrelevant data, making it nearly impossible to succeed. The leads provided were sourced from platforms like Naukri.com and job-seeking sites, which meant I was constantly cold calling people who had no interest in the services we were offering. Despite this, there was immense pressure to hit unrealistic sales targets with no real strategy or support in place. There is also a lack of product knowledge and training. The company expects you to sell expensive courses without providing adequate information on the products you’re selling. Training sessions are minimal, and the focus is always on achieving numbers, rather than equipping employees with the tools they need to succeed. There is no help in closing sales, and the management simply expects you to dial hundreds of numbers a day, without any real guidance or support on how to convert those calls into successful enrollments. The work culture is toxic and extremely stressful. There is constant pressure to work overtime, including on weekends, without any form of acknowledgment or compensation for the extra hours put in. If you fall behind or fail to meet your targets, the company has no problem dismissing you without following the usual notice period procedures. I experienced this firsthand when I was placed on a PIP and ultimately let go without being allowed to serve my notice period. They also violated the terms of my contract by only paying me for 4 days of work, instead of the full amount as per the agreement. Lastly, the company places more value on sales numbers than on the well-being or development of its employees. There’s no clear path for growth, and employees are treated as disposable assets to meet the company’s targets. The atmosphere is one of high pressure, favoritism, and a lack of respect, where only the “top performers” are given the time of day, and everyone else is left to fend for themselves. In conclusion, Jaro Education is a company that prioritizes sales over employee well-being and professional integrity. The management is dismissive and unresponsive, and the work environment is toxic and unwelcoming. If you're looking for a company that values its employees and provides meaningful support for success, I strongly suggest looking elsewhere. Jaro is a waste of time, and their treatment of employees is deeply unprofessional.