Jana Small Finance Bank Customer Relation Officer Salaries by 20+ Employees (Updated 2025)

1 - 5 years exp.

₹1.3 Lakh - ₹2.7 Lakhs

Salary of majority employees

28% less than the average Customer Relation Officer Salary in Banking Companies for 1 - 5 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Relation Officer Salary 2 - 5 years exp. (4 salaries)	₹2 L/yr - ₹2.2 L/yr
BFSI, Investments & Trading Customer Relation Officer Salary 1 - 4 years exp. (3 salaries)	₹1.6 L/yr - ₹2.4 L/yr
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Finance & Accounting Customer Relation Officer Salary 1 - 3 years exp. (3 salaries)	₹1.4 L/yr - ₹2 L/yr
Marketing & Communication Customer Relation Officer Salary 1 year exp. (AmbitionBox Estimate)	₹1.4 L/yr - ₹2.2 L/yr
Sales & Business Development Customer Relation Officer Salary 5 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹2.6 L/yr

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Last Updated: 16 Mar 2023

Companies similar to Jana Small Finance Bank for Customer Relation Officer

Company name	Avg Annual Salary	Open Jobs
Ujjivan Financial Services Customer Relation Officer Salary 0 - 4 years exp. (48 salaries)	₹1.3 L/yr - ₹3.5 L/yr 5% more
Equitas Small Finance Bank Customer Relation Officer Salary 1 - 3 years exp. (4 salaries)	₹1.4 L/yr - ₹3.2 L/yr 40% more
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Bandhan Bank Customer Relation Officer Salary 1 - 9 years exp. (199 salaries)	₹1.8 L/yr - ₹5.9 L/yr 123% more
Satin Creditcare Network Customer Relation Officer Salary 1 - 2 years exp. (4 salaries)	₹1.5 L/yr - ₹2.6 L/yr 10% more
CreditAccess Grameen Customer Relation Officer Salary 1 - 6 years exp. (4 salaries)	₹1.7 L/yr - ₹3 L/yr 16% more
Ujjivan Small Finance Bank Customer Relation Officer Salary 0 - 6 years exp. (276 salaries)	₹1 L/yr - ₹3.1 L/yr 13% more
HDFC Bank Customer Relation Officer Salary 0 - 6 years exp. (45 salaries)	₹1.6 L/yr - ₹4.8 L/yr 50% more
ICICI Bank Customer Relation Officer Salary 0 - 6 years exp. (40 salaries)	₹1.7 L/yr - ₹5.3 L/yr 58% more
Axis Bank Customer Relation Officer Salary 0 - 7 years exp. (38 salaries)	₹1.5 L/yr - ₹4.5 L/yr 49% more
IndusInd Bank Customer Relation Officer Salary 1 - 7 years exp. (12 salaries)	₹1.3 L/yr - ₹2.5 L/yr 13% more
IDFC FIRST Bank Customer Relation Officer Salary 0 - 2 years exp. (5 salaries)	₹2 L/yr - ₹3.5 L/yr 74% more
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Kotak Mahindra Bank Customer Relation Officer Salary 1 - 3 years exp. (5 salaries)	₹2.4 L/yr - ₹3.2 L/yr 63% more
Standard Chartered Customer Relation Officer Salary 3 - 5 years exp. (4 salaries)	₹3 L/yr - ₹3.5 L/yr 67% more
Federal Bank Customer Relation Officer Salary 5 - 6 years exp. (3 salaries)	₹1.8 L/yr - ₹2.3 L/yr 3% more
City Union Bank Customer Relation Officer Salary 0 - 3 years exp. (3 salaries)	₹3 L/yr - ₹4.5 L/yr 96% more

Customer Relation Officer salary at Jana Small Finance Bank ranges between ₹1.3 Lakh to ₹2.7 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 26 latest salaries received from various employees of Jana Small Finance Bank.

Experience wise Jana Small Finance Bank Customer Relation Officer salaries

Last Updated: 16 Mar 2023

Experience	Avg Annual Salary
1 year (4 salaries)	₹1.4 L/yr - ₹3.3 L/yr
2 years (6 salaries)	₹1.3 L/yr - ₹2.6 L/yr
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3 years (6 salaries)	₹1.7 L/yr - ₹2 L/yr
4 years (6 salaries)	₹1.9 L/yr - ₹2.4 L/yr
5 years (4 salaries)	₹2 L/yr - ₹2.7 L/yr

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Salary related reviews for Jana Small Finance Bank

3.9

Rated by 10 employees for salary & benefits

Senior Officer in Kolkata

Full Time

Operations Department

1.0

• posted on 17 Oct 2022

3.0

for Salary and Benefits

Likes

Can't find out anything to like except Salary on time..

Dislikes

All, no work life balance, No supporting hands available, No holiday Even had to work Sunday, most pathetic is 90 days Notice period but No NP reduction policy or Early Release facility available just like Incoming facility available but Outgoing not allow.... Very Bad corporate culture..

Skill development - Bad

+4 more

Senior Relationship Executive in Balangir

Full Time

Other Department

5.0

• posted on 15 Aug 2023

5.0

for Salary and Benefits

Likes

...rtive and help were ever stuck.Start up work culture and experienced management. Salary on time thats is the best thing.

Salary - Excellent

+6 more

Dislikes

Late working hours

Officer in Thane

Full Time

Other Department

1.0

• posted on 11 Nov 2021

1.0

for Salary and Benefits

Likes

Very bad experience

Dislikes

...meing . There is alot of politics and the management doesn't address our issues. No salary growth . Most important there is so partiality. Didn't get carrect traveling.

Salary - Bad

+6 more

Officer in Hazaribag

Full Time

Engineering - Hardware & Networks Department

3.0

• posted on 14 Dec 2021

3.0

for Salary and Benefits

Likes

...ting dirty politics are in there and also future opportunities is is restricted. Salary growth is also not good as other do.

Dislikes

Salary increament is very low

Promotions - Poor

+1 more

Sales Executive in Bangalore Rural

Full Time

Finance & Accounting Department

4.0

• posted on 28 Nov 2020

4.0

for Salary and Benefits

Likes

Good work environment and culture.support staff and senior are supportive and management is good company policies are good appraisals are decent but salary is low.

Salary - Good

+6 more

Dislikes

Management doesn't address our issue salary is low job security as low as we think

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Jana Small Finance Bank Customer Relation Officer Salary FAQs

What is the salary of Customer Relation Officer at Jana Small Finance Bank?

Customer Relation Officer salary at Jana Small Finance Bank in India ranges between ₹1.3 Lakhs to ₹2.7 Lakhs for experience between 1 years to 5 years. According to our estimates it is 28% less than the average Customer Relation Officer Salary in India. Salary estimates are based on 26 latest salaries received from various employees of Jana Small Finance Bank India.

How does the salary of a Customer Relation Officer at Jana Small Finance Bank India compare with the average salary range for this job?

The average salary of a Customer Relation Officer at Jana Small Finance Bank is 28% less than the average salary of a Customer Relation Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than Jana Small Finance Bank to a Customer Relation Officer in India?

Bandhan Bank Customer Relation Officer Salary - ₹1.8 Lakhs to ₹5.9 Lakhs per year
City Union Bank Customer Relation Officer Salary - ₹3.0 Lakhs to ₹4.5 Lakhs per year
IDFC FIRST Bank Customer Relation Officer Salary - ₹2.0 Lakhs to ₹3.5 Lakhs per year
Standard Chartered Customer Relation Officer Salary - ₹3.0 Lakhs to ₹3.5 Lakhs per year
Kotak Mahindra Bank Customer Relation Officer Salary - ₹2.4 Lakhs to ₹3.2 Lakhs per year

What is the salary of a Customer Relation Officer in companies similar to Jana Small Finance Bank in India?

ICICI Bank Customer Relation Officer Salary - ₹1.7 Lakhs to ₹5.3 Lakhs per year
HDFC Bank Customer Relation Officer Salary - ₹1.6 Lakhs to ₹4.8 Lakhs per year
Axis Bank Customer Relation Officer Salary - ₹1.5 Lakhs to ₹4.5 Lakhs per year
Equitas Small Finance Bank Customer Relation Officer Salary - ₹1.4 Lakhs to ₹3.2 Lakhs per year
CreditAccess Grameen Customer Relation Officer Salary - ₹1.7 Lakhs to ₹3.0 Lakhs per year

What is the estimated take home salary of a Customer Relation Officer at Jana Small Finance Bank in India?

The estimated take-home salary of a Customer Relation Officer at Jana Small Finance Bank ranges between ₹13,387 per month to ₹14,815 per month in India. The take-home salary calculation is based on the average Jana Small Finance Bank Customer Relation Officer salary in India which ranges between ₹1.3 Lakhs to ₹2.7 Lakhs per year for employees with experience between 1 years to 5 years. Check how did we calculate take home salary?

What is the notice period for Customer Relation Officer at Jana Small Finance Bank?

According to AmbitionBox, 67% of the Jana Small Finance Bank Customer Relation Officers reported a notice period of 15 days or less, 33% reported a notice period of 3 Months.This is based on 3 responses on AmbitionBox in last 2 years.

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Jana Small Finance Bank Customer Relation Officer Salaries

Jana Small Finance Bank Customer Relation Officer salary in India ranges between ₹1.3 Lakh to ₹2.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 26 Jana Small Finance Bank latest salaries received from various employees of Jana Small Finance Bank.