Jana Small Finance Bank Cust Service Executive salaries in India

Likes

Janbank, everything is fine at the higher level. Salary and incentives are also good, there is no problem.

Dislikes

The working culture is very bad. Especially the behaviour of the branch head is very bad. Branch head treat employees like servents and he forces the employees to resign forcefully. Even after giving resignation they do not give relieving letter. Branches are open on Sundays in the collection part. HR listen to every branch head and do not investigate anything from their side. The name of the branch head of Sibsagar location is Harikinkar Mohan.

Likes

On time salary is the only thing that is good.

Dislikes

PLS READ THIS Almost everything. I did not believe in reviews here and when I joined, I realised that what was written negatively here was indeed true. 1. No support from operations team. Simple account opening takes a week. 2. Lethargic management who does not work on special requests by Ultra HNIs. Just know how to yell at employees for not getting business while ignoring the business they have got to them. 3. Branch Managers change employee codes while logging in cases so that their favourite person is shown higher in MIS. 4. Employee ID creation, access to system can take more than a month. 5. Constant calls from seniors does not give time to work. Managers force to attend these calls and keep aside other work. 6. Old employees boss over new joinees and make sure they do not succeed. 7. No access to existing clientele given as relationship manager. 8. Only the favourites of the branch manager get the leads generated from HO. Others do not get anything. 9. Work starts at 8.45am and we leave office at 8.30pm. Anything before is frowned upon by the management.

Likes

They offer better salary than other small finance nothing else

Dislikes

Late working hours if today's Target is not achieved then go and report to RH office at late nights no personal life work on Saturdays even HR is only on pen and paper no empathy for employees

Likes

...um cashier but now I am working as a cashier in cash but Degisnation not change. And the main think is salary is to low my team mate join as a fresher and join date 2022 December company give him 1lakh 60thousands per year but company give me after 2years 1lakhs 59thousand I don't know why and what's basis company create this rules as my own opinion it's wrong some one take high salary and some on verry low but they sam Degisnation and belongs sam position and I think company need work with this.

Dislikes

Salary system some one take high salary and some one verry low it's not fear.

Likes

Jana is best place to work I have spent 9 + year in jana Salary are goods Culture is good

Dislikes

They are not transferable employee to various departments through promotion They will pay high salary to outsiders but not giving chance to existing employee while exiting employee is more productive then the outsiders