ITC Infotech Service Desk Engineer Salaries by 20+ Employees

0 - 4 years exp.

₹1.1 Lakh - ₹7.5 Lakhs

Salary of majority employees

Fixed (100%)

₹3.4 Lakhs

Variable (0%)

₹0.0

At par with the average Service Desk Engineer Salary in IT Services & Consulting Companies for 0 - 4 years of experience

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Salaries in different departments

IT & Information Security Service Desk Engineer Salary 0 - 3 years exp. (10 salaries)	₹1.4 L/yr - ₹4.7 L/yr
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Engineering - Hardware & Networks Service Desk Engineer Salary 1 - 4 years exp. (4 salaries)	₹1.1 L/yr - ₹5.5 L/yr

Last Updated: 13 Dec 2023

Companies similar to ITC Infotech for Service Desk Engineer

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Engineer Salary 1 - 7 years exp. (204 salaries)	₹2 L/yr - ₹7.2 L/yr 25% more
Infosys Service Desk Engineer Salary 1 - 5 years exp. (39 salaries)	₹1.6 L/yr - ₹7 L/yr 8% more
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Orange Business Service Desk Engineer Salary 1 - 6 years exp. (36 salaries)	₹2.4 L/yr - ₹8.1 L/yr 72% more
Mphasis Service Desk Engineer Salary 0 - 4 years exp. (30 salaries)	₹2.5 L/yr - ₹4.5 L/yr 15% more
Persistent Systems Service Desk Engineer Salary 0 - 4 years exp. (19 salaries)	₹1.4 L/yr - ₹6 L/yr 28% less
Coforge Service Desk Engineer Salary 1 - 8 years exp. (13 salaries)	₹2.3 L/yr - ₹8 L/yr 32% more	2 job openings
Movate Service Desk Engineer Salary 0 - 5 years exp. (11 salaries)	₹2.5 L/yr - ₹5.4 L/yr 3% more
Infinite Computer Solutions Service Desk Engineer Salary 0 - 4 years exp. (6 salaries)	₹3.8 L/yr - ₹6 L/yr 54% more
Dell EMC Service Desk Engineer Salary 1 - 2 years exp. (6 salaries)	₹1.4 L/yr - ₹1.7 L/yr 52% less
Synechron Service Desk Engineer Salary 0 - 9 years exp. (5 salaries)	₹3.5 L/yr - ₹5.3 L/yr 27% more
BNP Paribas India Solutions Service Desk Engineer Salary 1 - 5 years exp. (5 salaries)	₹1.8 L/yr - ₹2.8 L/yr 29% less
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Sopra Steria Service Desk Engineer Salary 0 - 1 year exp. (4 salaries)	₹3.2 L/yr - ₹5.5 L/yr 39% more
Tata Elxsi Service Desk Engineer Salary 3 - 5 years exp. (4 salaries)	₹5.3 L/yr - ₹7.5 L/yr 72% more
Wipro Digital Service Desk Engineer Salary 0 - 2 years exp. (3 salaries)	₹2.7 L/yr - ₹3.5 L/yr 12% less
eClerx Service Desk Engineer Salary 1 - 8 years exp. (3 salaries)	₹2.8 L/yr - ₹5.6 L/yr 9% more
Cyient Service Desk Engineer Salary 1 - 5 years exp. (3 salaries)	₹1.4 L/yr - ₹4.2 L/yr 6% less
Koch Business Solutions Service Desk Engineer Salary 3 - 5 years exp. (3 salaries)	₹6.9 L/yr - ₹7.2 L/yr 107% more

Service Desk Engineer salary at ITC Infotech ranges between ₹1.1 Lakh to ₹7.5 Lakhs per year for employees with less than 1 year of experience to 4 years. Salary estimates are based on 20 latest salaries received from various employees of ITC Infotech .

Experience wise ITC Infotech Service Desk Engineer salaries

Last Updated: 13 Dec 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹0.8 L/yr - ₹4.5 L/yr
1 year (14 salaries)	₹1.1 L/yr - ₹4 L/yr
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2 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.5 L/yr
3 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹7.5 L/yr
4 years (AmbitionBox Estimate)	₹1.7 L/yr - ₹5.5 L/yr

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Top skills at ITC Infotech for Service Desk Engineer

Service Desk IT Service Desk technical helpdesk Technical Helpdesk ITIL process Active Directory Support International Voice Process ITSM Helpdesk Management Technical Support Windows OS International Call Center SCOM PL1 Technical Analysis

Salary related reviews for ITC Infotech

3.9

Rated by 2 employees for salary & benefits

Senior Consultant in Mumbai

Full Time

Consulting Department

3.0

• posted on 27 Sep 2024

2.0

for Salary and Benefits

Likes

Work life balance, no micro management, great team

Job security - Good

+1 more

Dislikes

Low bonus , low appraisal, no much motivation, bonus and appraisals are not on time. Currently we are on September 2024 still last years appraisal is pending.

Salary - Poor

+1 more

Associate Consultant in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 13 Apr 2024

2.0

for Salary and Benefits

Likes

WFH till now! I was recruited during Covid initially as FTE ( contract) for Kolkata Location , after 6 months showcasing my performance they made me permanent to ISA which just got 400 Rs growth!! On top of that my base location was changed to Bangalore without telling me!!

Dislikes

...ay with no Promotion!!! Any how I managed to make it to IS1 but later no growth! Less Technical projects with people doing over shifts , with less pay ...last Year I got 3 percentage and hello I was not only one many more people!! They even fired some as they didn't get projects in Bench... Non technical people just because they have lobby are seating on top positions and ruining careers of Young mind. HRs are of no use here they even don't reply you will find all of them on Instagram rather. Work life balance is more of bit ok that also if u are of same town as the job location!! Promotion and Hike is just expecting penny here if you don't have lobby over here. Technical up skilling is worse they have a portal which there Hr and some guys make courses which is of no value outside. You need to fight for wifi rebursement every month to get automated process manually done to get the money credited in more than 45 days. A point will come when u will stop apply for that due to the lengthy process which they make Internationally. Good clients like ABI already moved out from them seeing there efforts. Less Technical projects and less scope to get a good project infact. If you have any offer from other organisations as well even TCS don't come here. If you are just seating idle don't come here rather upskill and move here u will become rusted iron of no value.

Salary - Poor

+2 more

System Administrator in Kolkata

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Oct 2023

1.0

for Salary and Benefits

Likes

Only for Job security. And work culture.

Job security - Excellent

+1 more

Dislikes

Company has not communicated for appraisal along with STI (Short term incentive). Salary is too much lower according to profile or grade. After hike the salary suddenly, deducted the increased salary by next month payment. Which has not communicated. ITC Infotech has running like grocery Shop.

Salary - Bad

+4 more

Team Lead in Kolkata

Full Time

Consulting Department

3.0

• posted on 27 Nov 2022

2.0

for Salary and Benefits

Likes

No work pressure. It is a retirement company full of politics. People with no skill can sustain their job easily here.

Job security - Good

+1 more

Dislikes

Everything is horrible here except work life balance 😆. Shoe polishing company with typical madwadi style, except salary many a things are challenging here.

Salary - Poor

+4 more

Associate Consultant (working remotely)

Full Time

Engineering - Software & QA Department

4.0

• posted on 08 May 2023

4.0

for Salary and Benefits

Likes

...ing with ITC infotech in May 2021 as an Associate Consultant for hospitality. Salary is good, work life balance is good (depends on your manager, however it's usually 9hrs of work and they don't disturb you after your work is done, unless it's critical to the project or you individually) Depending on your profile/project you may have to work on weekends/nights/holidays (you would get a shift allowance or a comp off for working on holidays)

Salary - Good

+4 more

Dislikes

Appraisals are usually in a single digit . 1-9% for the most.

see more salary related reviews

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a manager - business analyst

Shifting from Bangalore to Hyderabad

I’m working in Bangalore for last 9 years. Currently I got 2 offers. 1. CTS - Bangalore (CTC - 22.7 LPA) 2. Deloitte - Hyderabad (CTC - 24.2 LPA) Is it good move to shift to Hyderabad for Deloitte ? Is it ok to ask the HR if my base location can be changed to Bangalore ? Please share your thoughts

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ITC Infotech Service Desk Engineer Salary FAQs

What is the salary of Service Desk Engineer at ITC Infotech ?

The average salary of a Service Desk Engineer at ITC Infotech in India typically ranges from ₹1.1 Lakhs to ₹7.5 Lakhs per year, depending on experience (from Fresher to 4 years).

The top 10% of Service Desk Engineer at ITC Infotech earn more than ₹5.5 Lakhs per year, and the top 1% earn over ₹7.5 Lakhs per year. Service Desk Engineer Salaries at ITC Infotech can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ ITC Infotech employees in India.

What is the estimated take home salary of a Service Desk Engineer at ITC Infotech in India?

The estimated take-home salary of a Service Desk Engineer at ITC Infotech in India typically ranges from ₹24,849 to ₹26,290 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹7.5 Lakhs per year for employees with experience ranging from Fresher to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of ITC Infotech . Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Engineer at ITC Infotech ?

To be a Service Desk Engineer at ITC Infotech in india, the key skills required include:

- Service Desk
- IT Service Desk
- technical helpdesk
- Technical Helpdesk
- ITIL process

These skills are highly valued at ITC Infotech and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than ITC Infotech for Service Desk Engineer in India?

Koch Business Solutions	₹6.9 Lakhs to ₹7.2 Lakhs per year
Orange Business	₹2.4 Lakhs to ₹8.1 Lakhs per year
Tata Elxsi	₹5.3 Lakhs to ₹7.5 Lakhs per year
Infinite Computer Solutions	₹3.8 Lakhs to ₹6.0 Lakhs per year
Sopra Steria	₹3.2 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ITC Infotech , depending on the role and experience level.

What is the salary of a Service Desk Engineer in companies similar to ITC Infotech in India?

The salary of a Service Desk Engineer at companies similar to ITC Infotech in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Coforge	₹2.3 Lakhs to ₹8.0 Lakhs per year
Synechron	₹3.5 Lakhs to ₹5.3 Lakhs per year
TCS	₹2.0 Lakhs to ₹7.2 Lakhs per year
Mphasis	₹2.5 Lakhs to ₹4.5 Lakhs per year
eClerx	₹2.8 Lakhs to ₹5.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Engineer at ITC Infotech in India?

The salary growth for a Service Desk Engineer at ITC Infotech depends on factors such as experience, performance, and promotions. On average, a Service Desk Engineer can expect the following growth trajectory at ITC Infotech :

Experience	Average Salary Range
Fresher	₹0.8 Lakhs to ₹4.5 Lakhs per year
1 year	₹1.1 Lakhs to ₹4.0 Lakhs per year
2 years	₹1.3 Lakhs to ₹3.5 Lakhs per year
3 years	₹1.5 Lakhs to ₹7.5 Lakhs per year

and so on.

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ITC Infotech Service Desk Engineer Salaries

ITC Infotech Service Desk Engineer salary in India ranges between ₹1.1 Lakh to ₹7.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 20 ITC Infotech latest salaries received from various employees of ITC Infotech .