ITC Infotech Customer Success, Service & Operations Department Salaries in Gurgaon / Gurugram

Likes

2 way cab transportation Rotational shifts of 9 hours Descent night shift allowance including early morning shift allowance Sat-Sun offs Good work place and environment

Dislikes

No promotion or recognition No salary hike Irresponsible/ negligent HR department No good project management No food benefits for ITC infotech employees Food court/ canteen was high in price comparatively

Likes

Only for Job security. And work culture.

Dislikes

Company has not communicated for appraisal along with STI (Short term incentive). Salary is too much lower according to profile or grade. After hike the salary suddenly, deducted the increased salary by next month payment. Which has not communicated. ITC Infotech has running like grocery Shop.

Likes

Good environment No unnneccesary intervention if you sit in client site

Dislikes

If you are on contract and client ia big. They wont give salary hike as well as you need to serve a lot of notice period also. No salary hike No visibility

Likes

Very good culture.... Work life balance

Dislikes

Worst ever salary and hike provision... Year after year they keep on defering hikes and when they give, they give peanuts. Few managers are very egoistic although most of them are very good

Likes

- Work From Home Options - No Micro management - Salary on time - Reimbursement on broadband charges and ITC products - Job security is relatively better - Work-life balance is very good

Dislikes

- Only 60 days of Bench time - Projects and job role changes frequently - No appraisal communication by managers or HRs - Hike is much much below the market standards - So much manager driven, employees' opinion does not matter or even not considered -Manager's unnecessary monopoly