Ishan Technologies Engineer- Customer Support salaries in Surat

Likes

Nothing to good

Dislikes

Worst company to work They do not pay to employees on time, salary date vary month to month. How will they pay vendors Internet service is very bad No customer care Once the service is provided no taking care customer issue

Likes

The company is open to innovation and readily adopts latest technology.i love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base.

Dislikes

Compensation is decent,but growth is slow.the work pressure is very high.sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night.managers do not valuean individuals'unique strengths,which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also,there is no on-job training for Freshers,hence senior folks like me have to guide them step by step which is a pain sometimes.

Likes

Infrastructure Friendly environment Clarity on work expectation Proper systems and processes

Dislikes

Saturday working but its manageable, as we plan a lot of new learnings on saturday adding to my profile.

Likes

Good team support

Dislikes

No proper tools to pull necessary reports and also no records for customer PO end dates and most importantly review taken by cross functional head and shared his inputs with respect to his functions

Likes

1. Encourages creativity and innovation 2. Provides diverse growth opportunities and exposure 3.Supportive leadership and collaborative teams 4.Dynamic work environment with engaging initiatives

Dislikes

Occasional resource constraints