Intercontinental Exchange Document Processor salaries in Customer Success, Service & Operations in India

Likes

Good pay for freshers Good shift allowance Growing company

Dislikes

Worst management Out dated hr policies HR won't work properly Long working hrs Stressful work environment Huge Burden on new joiners

Likes

Employee benefits like insurance, leave policies.

Dislikes

The major concern with ICE is job security. They can't be trusted. Secondly, they keep on changing their policies. They did close down Bhubaneswar office suddenly where earlier they had promised that they won't close & they would try to expand. 200+ employees future spoiled.

Likes

Job security, work life balance, organisation culture , free snaks, no late night calls

Dislikes

4 days work from office , limited area covered for transport, no learning scope for new tech stack as it have old stack in some places, admin facilities are not upto the mark they can improve

Likes

They have the worst culture which we never expect from a product based company.

Dislikes

Work culture, Campus, Manager and senior manager behaviour towards the employees. More micro management. Tech wise very weak and no proper standard

Likes

Great technology, excellent brand name. Indian ICE operations suck. Customer support is seated along side core architecture, development and quants teams, It is extremely disturbing. IT department and over all most of the support verticals are extremely unprofessional. Overall, not a conducive environment for employees to make progress.

Dislikes

HR, Recruitment departments are pathetic. They do not have an in-house immigration department. They do not even have a proper ERP for formal exit procedures.