Infra.Market Senior Customer Support Specialist salaries in New Delhi

Likes

Manpower positioning according to the work Salary structure as per industry std Promotion as per work assessment Skill development good support with new technology.

Dislikes

Silo/ KRA based working culture.

Likes

Nothing

Dislikes

...ey don't care about employees at all. The tech stack is very basic and outdated. Promotions are never on time, appraisals are constantly delayed, and the variable pay they promise is a complete scam—they mention it in the offer letter, but when the time comes, they don't pay it.

Likes

i like to work here due to friendly environment and good collogues, teamwork is key. just love the food office provides.

Dislikes

Expecting Diwali bonus, work from home needed, we are getting too much pressure to work on Weekends.

Likes

One of the worst company to work with Nothing to write good about this company They don't pay you salary , variable and arrears on time.

Dislikes

One of the most challenging aspects is the management, particularly the Chief Human Resources Officer, who can be quite rude. There are no refreshments or outings provided, and the work pressure is immense with little to no appreciation. Pay, especially variable compensation, is often delayed, and they may adjust your ratings to deduct amounts. HR lacks transparency and fails to provide satisfactory answers. I would advise against applying to this company, as they can terminate your employment at any time if you don't meet their unreasonable demands, and they can also relocate you up to 1500 km away for business reasons.

Likes

here you can get good seniors who can mentor you good in your career. Nothing else is good here

Dislikes

...No work life balance, no comp off if you are working late night or on weekend 2. Management is worst, they will not roll out your increment letter and performance based variable pay letter till August 3. Product manager don't have clarity on scoping and prioritizing products. 4. No outings, no dinner, no party, no celebration 5. It more like a school not like a office 6. If you are favourite of your manager you can expect a promotion every year, irrespective of your YOE. 7.