Infosys BPM Sr Customer Service Specialist Salaries by 3 Employees (Updated 2025)

4 - 6 years exp.

₹3.2 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

43% less than the average Sr Customer Service Specialist Salary in BPO Companies for 4 - 6 years of experience

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Last Updated: 24 Dec 2024

Companies similar to Infosys BPM for Sr Customer Service Specialist

Company name	Avg Annual Salary	Open Jobs
Wipro Sr Customer Service Specialist Salary 2 - 5 years exp. (4 salaries)	₹4 L/yr - ₹4.2 L/yr 17% more
Teleperformance Sr Customer Service Specialist Salary 2 - 6 years exp. (4 salaries)	₹3 L/yr - ₹3.2 L/yr 13% less
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FNP Sr Customer Service Specialist Salary 1 - 5 years exp. (18 salaries)	₹2.8 L/yr - ₹3.8 L/yr 2% more
Croma Sr Customer Service Specialist Salary 3 - 7 years exp. (7 salaries)	₹2.3 L/yr - ₹3.9 L/yr 6% less
e2open Sr Customer Service Specialist Salary 6 - 9 years exp. (6 salaries)	₹8 L/yr - ₹9 L/yr 142% more

Sr Customer Service Specialist salary at Infosys BPM ranges between ₹3.2 Lakhs to ₹4 Lakhs per year for employees with experience between 4 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of Infosys BPM .

Experience wise Infosys BPM Sr Customer Service Specialist salaries

Last Updated: 24 Dec 2024

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr

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Salary related reviews for Infosys BPM

Technical Process Specialist in Hyderabad / Secunderabad

Full Time

Other Department

1.0

• posted on 12 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing but just salary on time

Dislikes

Infosys BPM Hyderabad is worst with lot of politics and dictator leadership Infosys is now days an organization which can make one really sick HR lacks the humanitarian skills ,just a puppet of the Managers Leaders make intimate relations with female employees and offer them promotions Totally political scenario If you are in dire need of money then work here otherwise stay away if you want to take care of mental health

Senior Processing Executive in Bangalore / Bengaluru

Full Time

Other Department

4.0

• posted on 27 Sep 2024

2.0

for Salary and Benefits

Likes

Don't have too pressurized for anything. There's a space for even freshers in team. They can also question if they feel wrong things happened. Employee friendly rules and regulations.

Dislikes

...whenever they will get a chance. I don't know this will happen on every process. Also, salary hike and all are very often happen, after completing all the trainings and assessment we have to do favour for manager to get promotion and all. If you are very good in the process also no use.

Senior Processing Executive in Bangalore / Bengaluru

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 17 Sep 2024

1.0

for Salary and Benefits

Likes

Depends on team

Dislikes

Bad salary and hike structure Regional baised Promotions and opportunities are mostly given to those who belong from South India Most of the time they use regional languages instead of English. No perks

Operations Manager in Bangalore / Bengaluru

Full Time

Consulting Department

2.0

• posted on 03 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No Motivation and pay hikes are very low. Micromanagement of people on working on system. Even going to toilet is also counted as non productive. There is one manager SIva Rebbragada he is the worst manager I am seen in my career.

Senior Process Specialist in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Jun 2024

2.0

for Salary and Benefits

Likes

It's one of the biggest MNC and it's taking care about employees, more over Infosys giving more flexibility to PWDs per month they paid 5000 extra for PWDs. And variables also we will get more so

Dislikes

Salary less, carrier growth also will take long time

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a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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Infosys BPM Sr Customer Service Specialist Salary FAQs

What is the notice period for Sr Customer Service Specialist at Infosys BPM ?

According to AmbitionBox, 100% of the Infosys BPM Sr Customer Service Specialists reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Infosys BPM Sr Customer Service Specialist Salaries

Infosys BPM Sr Customer Service Specialist salary in India ranges between ₹3.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Infosys BPM latest salaries received from various employees of Infosys BPM .