Infosys BPM Senior Customer Care Associate salaries in Gurgaon / Gurugram

Likes

Nothing

Dislikes

No Motivation and pay hikes are very low. Micromanagement of people on working on system. Even going to toilet is also counted as non productive. There is one manager SIva Rebbragada he is the worst manager I am seen in my career.

Likes

work from office.

Dislikes

biggest fraud Infosys BPM t, PF amount 15000 pending cases since 2 years. No salary hike in 3 yrs, toxic, torture environment. Too much of work, short team size. no Standard Procedure Followed. infosys ltd has diferent standards and Infosys BPM has no standards at all. they hires more girls so that they can run busines like anything, no rules followed

Likes

learning opportunities Campus environment and facilities except transport CSR activities Having great culture and multiple things are available within campus You can say it's mini town You find everything From stationary shop to accommodation, Multiple food courts with multiple food varieties, multiple courts and grounds for sports activities,gym, jacuzzi, steam bath, loundry restaurant are available within campus

Dislikes

Compensation and benefits Transport charges

Likes

Salary on time that's all in likes.

Dislikes

1. Lack of planning on accepting projects. 2. Laid back approach on indisciplined resources, causes impact on work. 3 No backup planning on business continuity. 4. Managers push employees beyond capacity, instead of discussing with clients for their wrong estimates of FTE. 5. Top management discuss issues within themselves and come up with action points, without knowing ground level pain areas nor taking inputs from People who are close to process.

Likes

Good work environment and culture. Team mate's are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling.

Dislikes

There is a lot of politics the management doesn't address our issues. Salary is decent but career growth is slow