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3.7

based on 9.2k Reviews

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Customer Success, Service & Operations

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Infosys BPM Customer Success, Service & Operations Department Salaries in Pune

based on 4.6k latest salaries
Designation Avg Annual Salary Open Jobs
0 - 4 years exp. · Pune (3 salaries)
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₹2.5 L/yr - ₹2.7 L/yr

10 - 11 years exp. · Pune (3 salaries)
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₹7 L/yr - ₹10.1 L/yr

0 - 2 years exp. · Pune (3 salaries)
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₹2 L/yr - ₹2.7 L/yr

4 - 6 years exp. · Pune (3 salaries)
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₹5 L/yr - ₹6 L/yr

1 - 4 years exp. · Pune (3 salaries)
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₹3 L/yr - ₹5.4 L/yr

10 - 14 years exp. · Pune (3 salaries)
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₹6 L/yr - ₹7 L/yr

1 - 2 years exp. · Pune (3 salaries)
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₹1.8 L/yr - ₹2.9 L/yr

7 - 16 years exp. · Pune (3 salaries)
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₹6.6 L/yr - ₹7.6 L/yr

2 - 8 years exp. · Pune (3 salaries)
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₹3.5 L/yr - ₹6.1 L/yr

13 - 15 years exp. · Pune (3 salaries)
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₹6.8 L/yr - ₹8.2 L/yr

2 - 6 years exp. · Pune (3 salaries)
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₹3 L/yr - ₹3.8 L/yr

4 - 10 years exp. · Pune (3 salaries)
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₹2.9 L/yr - ₹5.2 L/yr

2 - 6 years exp. · Pune (3 salaries)
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₹2.2 L/yr - ₹4 L/yr

0 - 1 year exp. · Pune (3 salaries)
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₹2.1 L/yr - ₹3 L/yr

5 - 8 years exp. · Pune (3 salaries)
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₹4.2 L/yr - ₹6.5 L/yr

13 - 15 years exp. · Pune (3 salaries)
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₹13.5 L/yr - ₹17.2 L/yr

10 - 12 years exp. · Pune (3 salaries)
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₹3.3 L/yr - ₹5 L/yr

6 - 9 years exp. · Pune (3 salaries)
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₹5 L/yr - ₹7 L/yr

4 - 6 years exp. · Pune (3 salaries)
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₹3.1 L/yr - ₹5.2 L/yr

3 - 5 years exp. · Pune (3 salaries)
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₹3 L/yr - ₹3.5 L/yr

Last Updated: 23 Dec, 2024

Salary related reviews for Infosys BPM

2.8

Rated by 632 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 15 Oct 2024

3.0
 for  Salary and Benefits

Likes

Infosys BPM provides extensive training programs and encourages continuous learning, making it a great place for skill development.

read more

Dislikes

Some employees feel that the salary packages are very low compared to industry standard, especially for entry-level roles.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Oct 2023

1.0
 for  Salary and Benefits

Likes

work from office.

Dislikes

biggest fraud Infosys BPM t, PF amount 15000 pending cases since 2 years. No salary hike in 3 yrs, toxic, torture environment. Too much of work, short team size. no Standard Procedure Followed. infosys ltd has diferent standards and Infosys BPM has no standards at all. they hires more girls so that they can run busines like anything, no rules followed

read more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 01 Feb 2024

4.0
 for  Salary and Benefits

Likes

What I like the most is training provided by company. Foundation training, process training and other than that professionalism, perfection, etiquettes and so on. As a fresher its very beneficial to join Infosys. I like working here . No extra stree, no tension, good team and manager. Helpful HR. Maternity leave benifits, health insurance, life insurance.free transport

read more

Dislikes

Salary hikes are very slow and conditional. Appraisal ratings.

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 08 Mar 2024

1.0
 for  Salary and Benefits

Likes

... a fresher. There were no projects in technical and i was on bench for 6 months. then was put to a non voice project were I was doing Data Analytics reports in Excel and salary in hand is 12k which is not worthy. I gained no skills except toxic work culture.

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Dislikes

In reality they dont have technical projects also I was forcefully resigned

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 02 Dec 2024

3.0
 for  Salary and Benefits

Likes

...the best company. Their is too much to learn here. But don't give 70 hrs a week. As their is no pay for overtime Don't stick here for too long if you are not growing. They only think for their growth now.

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Dislikes

I don't like the incriment it's like 500 - 1000 in annual package. They don't pay for Saturday workings. The day I resigned their are 16- 20 resigns as well. Their is no incentives and no bonuses as earlier their were incentives but the didn't provide later. "Their is no overtime pay for working 70 hrs a week". Their is too much work pressure in some teams.

read more
see more salary related reviews

Infosys BPM Salary FAQs

How much does Infosys BPM pay per year?
The average Infosys BPM salary ranges from approximately ₹0.2 Lakh to ₹1.5 Lakh per year for a Tele Caller and ₹35 Lakhs to ₹45 Lakhs per year for a Services Head Client Operations. Salary estimates are based on 4.6k Infosys BPM salaries received from various employees of Infosys BPM . Infosys BPM employees rate the overall salary and benefits package 2.8/5 stars.
What is the highest salary in Infosys BPM ?
The highest-paying job at Infosys BPM is a Services Head Client Operations with a salary of ₹35 Lakhs to ₹45 Lakhs per year. The top 10% of employees earn more than ₹7.20 lakhs per year. The top 1% earn more than a whopping ₹23.24 lakhs per year.
What is the minimum salary in Infosys BPM ?
Minimum salary at Infosys BPM depends on the role you are applying for. For Junior Accountant the minimum salary is ₹1.4 Lakh to ₹3.8 Lakhs per year, and for Processing Executive the minimum salary is ₹1 Lakh to ₹5.1 Lakhs per year and so on.
What is the salary package for freshers in Infosys BPM ?
The average salary at Infosys BPM for freshers varies from ₹2.2 Lakhs to ₹2.6 Lakhs per year for Process Executive and Data Analyst and ₹4.3 Lakhs to ₹12 Lakhs per year for Financial Associate.
What is the notice period at Infosys BPM in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 44% of the Infosys BPM employees in Customer Success, Service & Operations Department in Pune reported a notice period of 1 Month, 24% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 2.8k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Infosys BPM , Pune is INRunlock blur . Salary estimates are based on 4.6k Infosys BPM latest salaries received from various employees of Infosys BPM .

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