IndusInd Bank Service Delivery Manager salaries in Mumbai (Updated 2025)

Likes

Was really good working with Indusind Bank being in to branch operations. Most important Branch Manager nd DBM was really supportive nd helped me as much as they can.

Dislikes

For branch operations working individuals SDM the work load is more because need to look after Operations as well as Sales and I personally think the salary provided is a bit less. The more number of sales are done from SDM so needs little more hike in the Salary.

Likes

Every process is slow and complicated

Dislikes

1. Joining process slow and worst 2. Once you join you have to do struggle to open your own salary account. 3. When you start doing operations, every process is so complicated. 4. If you open accounts, accounts getting freeze or total freeze in some time. 5. No support from BM, they said "I need business only do it from anywhere" and by mistake if portfolio assigned then you have to do sttrugle for customer you have to fight for your portfolio from KAM or RM, every customer is owned by KAM or RM from your portfolio. 6. MH, RH invites you on weekend for business in branch, branches open on weekends for only business.

Likes

Salary credited on time

Dislikes

According to customer's point of view...it provides horrible service.seniors are just mis-utilising their position...the timing is 8.45am to 7.00pm but cluster manager as well as bm force to sit and complete the targets ...They calls often most of the holidays to work full time at branch...if u will join this bank specially in bbsr region your personal life and mental health will be destroyed.Every day pressure and sells targets.Bms and cluster manager behaves rudely and they puts pressure until u committee suicide 🙏 please don't join this bank

Likes

Salary package

Dislikes

There is nothing to like. From on-board to process all are pathetic. The bank itself is struggling to keep its existence in market. From a customer point of view also the bank's service and on line platform are pathetic.

Likes

Visionary organisation with no path towards achieving the vision.

Dislikes

...n-terms technology & process 3) Poor Culture/No employee engagement initiatives 4) Poor Compensation 5) Neither employee centric nor customer centric organisation.