Indorama Customer Success, Service & Operations Department Salaries in Kolkata

Likes

1. Good colleagues 2. Timely salary

Dislikes

1. Personal growth is limited due to lack of profound mentors 2. Working on Sunday. 6.5 days a week. 10 to 12 hours a day. 3. Quality of work not evaluated but buttering does work 4. Fear of humiliation from seniors and some privileged 'prince'

Likes

Only my sub ordinate behavior.

Dislikes

1- Salary 2- No CO for Engineers 3- Bad work life balance 4- Lackness of appreciation for good work. 5- GET and DET salary is more then experienced professionals. 6- Get ready to take plant responsibility 24*7 without any extra pay on Saturday, Sunday and fget about festival holiday..

Likes

First when you join the company few days like everything but here is the maintenance head and HR person are not cooperative. All the points you've outlined are now associated with the Indorama Jagdishpur unit, ensuring they reflect the specific challenges there.

Dislikes

...ressing these issues would help improve job satisfaction and employee retention. 2)The salary structure for engineers is currently lower than that of Graduate Engineer Trainees (GETs) in some cases, which is highly demotivating. This disparity in compensation is concerning, as experienced engineers should not be earning less than trainees. Without competitive and fair salaries, it is difficult to retain skilled and experienced employees, despite the valuable experience the plant offers. 3) Maintenance engineers often work on Saturdays and Sundays and festivals days without any Compensatory Off (CO) or additional pay, even though they are regularly called in for urgent issues on weekends. Management maintains that CO is only for shift employees, leaving general shift engineers without compensation for extra hours. This lack of recognition for weekend work is a major source of dissatisfaction and adds to the strain on the maintenance team. 4) Engineers are often not allowed to take leave during the festival season due to the plant's age and the likelihood of issues arising unexpectedly. While we understand the plant’s needs, this policy prevents maintenance engineers from spending important occasions with their families, impacting their morale and work-life balance. A more balanced approach would be appreciated to help manage both operational demands and personal time during festivals. 5) When an engineer resigns, the resignation process often involves extensive delays, with management frequently not accepting the resignation letter promptly and prolonging the exit process. This creates frustration for the departing employee and disrupts transition planning. Streamlining the resignation process would help maintain positive relationships and ensure smoother transitions.

Likes

There is no workload to any employee.

Dislikes

There is no good salary B tech holder .ITI HOLDER salary increment and salary revision every 3 yrs for ITI holder and it is approx 11000 per month incremet for ITI holder and normal increment is 2000 per month for ITI HOLDER ,

Likes

Nothing for likes....

Dislikes

Working culture very bad. Salary structure very bad (Non executive and GET's salary much more than 5 years experienced Graduate Production engineers) No any SOP for operation of plant. Castism and favouritism is very high... HOD's have no manners to talk to our team members.