Impact Guru Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Nothing fraudsters

Dislikes

No proper management got late salary due to internal problem manager does not respond neither hr waiting for my f and f still no reply after 45 days people who are close to manager received their salary after leaving no 45 days looting fraud company in name of donation and insurance to people and needy they will hire you and remove in pip no use after performing good as well worst company ketto is good it doesn't frauds the donor as well

Likes

I like the salary package and the work this company is doing it's really great where they are helping needy people those who are suffering from life threatening disease and the patient's are getting money from their treatment on time and alot of life was save also night shift manager behaviour is good with everyone...

Dislikes

Team leader behaviour is not good with employees and there's no work ethic followed by any one on floor, very bad part about company is that they are providing only one week off in night shift which is against India Government law...

Likes

Nothing apart from salary on time.

Dislikes

For only DRT dept. - Everything. Kabhi bhi kuch bhi rule start ho jayega kabhi bhi end ho jayega. Even after giving in writing company won't stand by its words. Everything is super unorganised. No systematic process for anything. No SOPs. For agents it is even worst, No R&R for top performers and no action for top defaulters. In fact defaulters are rewarded for their performances (achieved by unethical means). The assistant manager is the main culprit, he wants to unfaily extract and exploit each and every bit of the employees under him. Morever, the company does not have answers to a lot of genuine questions on where and how the funds are being utilised. A lot claimed by the company and the agent's pitch are just empty talks. On those critical issues agents are not kept well informed and yet they are expected to perform the best irrespectively. Stay unemployed never come here.

Likes

Experienced the perfect blend of effective leadership, work-life balance, opportunities for personal growth & salary satisfaction, Work has been recognized by the leaders and also appreciate by them.

Dislikes

No dislikes as of now

Likes

Accessible from my home, near Saki Naka metro.

Dislikes

Rreally bad work culture. Too much stress and unrealistic targets. HR will deduct ur salary for smallest things. School-like environent. Blame game culturr.