iMerit Senior Customer Service Executive salaries in Kolkata

Likes

There is no value for educated employees. Promotion only based on oiling. Team leader use Google Translater to send an email. HR team knows everything but don't have the authority to take an action.

Dislikes

Higher authority are not so active and salary structure is too low.

Likes

The company is good for ITes work. Work culture is good. Salary is getting paid time to time. There is no delay of giving the salary. Sometime, it is being paid one day before if there is Holiday on the Salary paying date.

Dislikes

...concerned because many employees don't feel that their job is secured from 2023. The salary increment percentage is getting reduced. Specially those who are in Technician level or Agent level their growth of salary is not growing at the level of the market cost.

Likes

Company Culture. Flexible shifts. Night allowance. No night shift for female employees. 50-50 Workforce. (Male 50% Female 50% ).

Dislikes

Low Salary. Even they hire with 8K/Month. Salary of internally promoted employees are very low. No fixed salary structure. Some old employee gets salary restructure if they have good relationship with manager.

Likes

It was a good company with friendly as well as competition environment. The only problem is salary, they won't give you a satisfactory salary for the output you're providing for the company.

Dislikes

The salary ofcourse

Likes

Shift timings, work life balance, salary on time, work pressure

Dislikes

Promotion procedure as there is very less or no IJP. Just promotion through regular appraisal in a year that creates a scene of favouritism.