IKEA Customer Success, Service & Operations Department Salaries in Mumbai

Likes

The company salary and benefits, and the work life balance is average but it’s manageable

Dislikes

The company doesn’t allow there employees to grow based on there caliber and talents. All they wanted is to bring Micro management and IKEA is all about favouritism it so sad that they build there successor who are the pets of there leaders or managers. Talents and qualification is only a matter of paper works, the only thing which works to grow with IKEA is to serve your managers better to go to a higher post or grow internally.

Likes

...balance B. Medical benefits and childcare C. Access to top learning platforms D. Pay is moderate

Dislikes

A. If you are reporting to a wrong manager, you will literally have sleepless nights. Few managers in India follow Ikea values and those who do not are at an extreme end of toxicity. Nordic companies are reputed to have an excellent culture and wlb, the Indian managers have surely ruined the first. B. People don't have enough work and mostly do coffee badging and needless to say they circle around their Indian managers discussing topics that are not fit for a professional space. C. Sadly, PnC / HR is just a puppet. D. Inspite of having great overseas coworkers and lot of learning platforms and other perks, staying away from a place where toxicity is at its peak and promotions are granted often to incompetent people is best for long term. For short term, it is still fine.

Likes

Work life balance, good people

Dislikes

Office is in another side of the city. No career growth, no bonus, minimal appraisal in the name of company margin not achieved, no recognition of performance, no seriousness in team, lots of blame game

Likes

BuGood benefits and holidays, decent salary and bonus, value based company, freedom to voice out , good HR.

Dislikes

Not all architects and interior designers would enjoy this job. Too much styling and less design. Nothing much to design as all the guidelines and even mood boards along with products come as a guideline from global team. Good to start working here for the brand name and values but with time moving out to explore the design world would be needed for a few designers.

Likes

Work life balance. I found some really good managers in my role. Varun and Shagufta to name few.

Dislikes

...eing flat organisation. Slow growth. Quality of work is not great after a point. Too much variation in pay scale.