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IIFL SAMASTA

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4.0

based on 1.1k Reviews

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Customer Success, Service & Operations

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IIFL SAMASTA Customer Success, Service & Operations Department Salaries in India

based on 142 latest salaries
Designation Avg Annual Salary Open Jobs

State Collection Manager

1 year exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Audit Coordinator

2 years exp. (AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.3 L/yr

Senior Sales Officer

4 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.2 L/yr

System Admin

1 year exp. (AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr

Senior Divisional Manager

10 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Deputy Manager Operations

16 years exp. (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Business Development Officer

3 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹5.3 L/yr

State Business Head

1 year exp. (AmbitionBox Estimate)
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₹21.8 L/yr - ₹27.8 L/yr

Operations Manager

Fresher (AmbitionBox Estimate)
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₹1.9 L/yr - ₹2.5 L/yr

HUB Manager

4 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6 L/yr

Credit Officer

4 years exp. (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr

Collections Manager

6 years exp. (AmbitionBox Estimate)
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₹4.7 L/yr - ₹6.5 L/yr

Customer Care Operations Manager

1 year exp. (AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr

Senior Seals Executive

Fresher (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Territory Credit Manager

4 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Customer experience Coach

6 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Assistant Manager 1

3 years exp. (AmbitionBox Estimate)
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₹3.2 L/yr - ₹4.1 L/yr

Assistant Manager

1 - 8 years exp. (14 salaries)
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₹3.2 L/yr - ₹6 L/yr

Senior Executive

1 - 6 years exp. (7 salaries)
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₹2.5 L/yr - ₹4.1 L/yr

Executive

1 - 3 years exp. (3 salaries)
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₹2.8 L/yr - ₹3.1 L/yr

Last Updated: 1 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for IIFL SAMASTA

3.7

Rated by 60 employees for salary & benefits

Branch Credit Manager (working remotely)

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Nov 2024
3.0
 for  Salary and Benefits

Likes

The company fosters a positive work culture with no internal politics, ensuring a harmonious environment. Promotions are performance-based, motivating employees to excel. Additionally, there is a strong focus on employee learning and development, empowering individuals to grow professionally."

read more
  • Skill development - Excellent
    • +4 more

Dislikes

Work Life Balance & Interional Promoted employee salary hike ,As per vintage Salary No

read more
  • Work-life balance - Poor

Branch Credit Manager in Kavali

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 24 Dec 2024
4.0
 for  Salary and Benefits

Likes

On time salary

  • Salary - Good
    • +1 more

Dislikes

Actual time is 9.30 to 5.30 but in reality we work 6.30 to 7.00 sometime 8:30pm. No respect for women employee. Sometime BM force to deviate the work if we said no for it bm will targets employee. Today i resign because of that type of manager.

read more
  • Promotions - Bad
    • +1 more

Senior Manager-HR in Kolkata

Full Time

 · 

Human Resources Department

4.0
  •  posted on 16 Dec 2024
4.0
 for  Salary and Benefits

Likes

It's very employee friendly in terms of Salary, Benefits, Career Path. Skill development activities and learning is the Best part of this company. Job is highly secured!

read more
  • Salary - Good
    • +4 more

Dislikes

No work life balance! Leave count is less. In field, maximum Sundays are working. They prefer all the meetings after workhour/holidays/Sundays. That's the only and only draw back of not only Samasta, for all Microfinance sector.

read more
  • Work-life balance - Poor

Cluster Credit Manager in Tirunelveli

Full Time

 · 

Risk Management & Compliance Department

1.0
  •  posted on 23 Oct 2024
3.0
 for  Salary and Benefits

Likes

Nothing

  • Promotions - Good

Dislikes

...on you will be treated differently.No one got their Reliving letter on due date.All existing employees had hold their minimum 1st month salary on their current employers.Existing employees to beg HR for their Reliving letter on daily basis.No one response and you felt why I worked at this ........ company.

read more
  • Skill development - Poor
    • +4 more

Assistant Branch Manager in Tirupathur

Full Time

 · 

Sales & Business Development Department

2.0
  •  posted on 26 Sep 2024
4.0
 for  Salary and Benefits

Likes

Am working well for feel good , Time to time salary benifit and etc al so provide properly on company.

read more
  • Salary - Good
    • +2 more

Dislikes

Next level position employe conversation is not good , evening time not finished work stay at office

  • Skill development - Poor
    • +2 more
see more salary related reviews

IIFL SAMASTA interview questions by designations

Branch Credit Manager (10)Branch Manager (7)Relationship Manager (4)Credit Manager (4)
View all 53 interview experiences
More about working at IIFL SAMASTA

IIFL SAMASTA Salary FAQs

How much does IIFL SAMASTA pay per year?
The average IIFL SAMASTA salary ranges from approximately ₹1.1 Lakh to ₹2.1 Lakhs per year for a Cro Executive and ₹16 Lakhs to ₹38 Lakhs per year for a General Manager. Salary estimates are based on 142 IIFL SAMASTA salaries received from various employees of IIFL SAMASTA. IIFL SAMASTA employees rate the overall salary and benefits package 3.7/5 stars.
What is the highest salary in IIFL SAMASTA?
The highest-paying job at IIFL SAMASTA is a General Manager with a salary of ₹16 Lakhs to ₹38 Lakhs per year. The top 10% of employees earn more than ₹9 lakhs per year. The top 1% earn more than a whopping ₹30.50 lakhs per year.
What is the minimum salary in IIFL SAMASTA?
Minimum salary at IIFL SAMASTA depends on the role you are applying for. For Customer Relationship Officer the minimum salary is ₹1.2 Lakh to ₹3.1 Lakhs per year, and for Branch Credit Manager the minimum salary is ₹1.4 Lakh to ₹4.5 Lakhs per year and so on.
What is the salary package for freshers in IIFL SAMASTA?
The average salary at IIFL SAMASTA for freshers varies from ₹1.1 Lakh to ₹2.3 Lakhs per year for Customer Relation Officer and ₹6 Lakhs to ₹14.2 Lakhs per year for Divisional Manager.
What is the notice period at IIFL SAMASTA in Customer Success, Service & Operations Department?
According to AmbitionBox, 42% of the IIFL SAMASTA employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 33% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 175 responses on AmbitionBox in last 2 years.

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IIFL SAMASTA Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at IIFL SAMASTA is INRunlock blur . Salary estimates are based on 142 IIFL SAMASTA latest salaries received from various employees of IIFL SAMASTA.

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