IDP Education Limited Student Visa Counsellor salaries in Kochi

Likes

As a company is extremely good. I simply loved the work culture. Salary package are really best in class. The team mates are really good. You will always find a healthy competition and something worth learning everywhere. Yes there are moments where company offers you travel packages for recreation and also there are high growth opportunities as IDP is a big brand

Dislikes

IDP as a company though is very good but yes there are few things which you will learn only once you enter into organization. The counselors n other people in sales work here under extreme pressure conditions. I believe certainly there is politics too at higher level. You have no personal life when you are working here. Even the company has a very good leave structure, you cant avail them easily. Ultimately people lose interest in their job and leave the company. I have seen many people leaving here because of dissatisfaction , overburdening and frustration. It is simply like a cage of gold.

Likes

Working hours are lesser compared to other companies. Immediate managers/assistant managers are kind and helpful.

Dislikes

...er go on for hours and they are nothing but a colossal waste of productive time. The higher level management really needs to listen and observe what goes on at the employees' level, pay more attention to the process and most importantly make the employees feel comfortable enough to express the issues related to the process and actually listen and understand instead of just waiting to answer or argue. Also, the incentive policies are never clear and they are different for employees from different branches and cities even though the company and the job profile are same (for example, the way incentives are rolled out in Delhi or Gurgaon is totally different from how it is done in Hyderabad for the same job). Not a single HR meeting gets held (usually in most companies they are held regularly at regular intervals) to address employee issues. There is a HR manager in the city branch just for namesake but you hardly even see him in the office. For every little issue, you need to contact the HR team in Gurgaon head office and they are too difficult to reach and it takes several days or at times weeks or months to get things resolved. Most importantly, most of the senior employees are cold and unfriendly to new hires and they make you feel unwelcome with their attitude (of course, there are very few exceptions who go out of their way to help you with your work). The mentors assigned to the new hires during the training hardly interact with them regularly and are engrossed in their own work without bothering to mentor even though they take long lunch breaks and regularly come late to office. Though the job itself is not really that hectic or stressful, those who join are made to feel insecure about their job during the initial few months which adds undue stress and pressure which shows up at work resulting in less efficiency and productivity.

Likes

...lot of pressure comes from management side which makes employee productive less. Freshers are welcome if they want to build career in overseas education but pay would be bit less. During COVID situation the best part was that nobody got laid off, company take care for each employee but when it comes to pressure it's something that we have to look market situation & then decide the strategy.

Dislikes

Career growth is bit slow & salary is part of negotiation. Work-life balance is good but yes when you are in service industry, students parents will disturb you often during your week offs & holidays.

Likes

I like about the leave policies and yearly variable pay which company offers that too they have filtered and brought many new policies which is bad

Dislikes

No promotion even after working for 3years Low hike No new stuffs to learn routine job And favourism with politics happens frequently

Likes

1) 8.30 hours of work 2) On time salary 3) Two weekly off

Dislikes

1) Any time meetings on teams 2) Because of others fault management hold responsible for you also 3) Any time changes in overall schedule so overall work gets impacted 4) For minor incident you have to do lots of documentation and email work.