IDFC FIRST Bank Senior Manager Customer Service salaries in Mumbai

Likes

...hat you get after joining the Idfc first bank 1. You get a family mediclaim. 2. You get bonus as you complete 1 year. 3. You get Travel Expense. 4. You get reimbursement of you monthly phone bill

Dislikes

Company's Culture is not good, So before joining the retail banking in Idfc First bank think twice .

Likes

Only their salary structure is good.

Dislikes

I resigned from this job because there was too much of favoritism specially in their Lower Parel branch. There is this person name Ajeetkumar Pandey (Branch Relationship Manager) who was previously Banker Authoriser is worst. 10 to 12 tellers/ cashier have resigned because of him. He is very smart in terms of office politics. And if people try to complain to the HR then he fulfills the branch's target so HR won't blame or question him. Worst HR and management.

Likes

Salary structure is good depend on the role.

Dislikes

There is no fixed working hours. Partiality between employees by manager. Recession without any reason. No one listen employee concern. Overall Working culture is terrible.

Likes

On time salary and weekly off. And our products and policy is very simple and and S_. _C APPLICATION to work easily

Dislikes

In our branch we don't have customer meeting room . It's very shameful me when I discussions with customer

Likes

Salary and incentives are higher than what other banks offer.

Dislikes

Work culture needs improvement, you are expected to work even during holidays or when you've taken an off, unchecked power is there, State heads can relentlessly target their TSMs and public humiliation is considered normal.