IDFC FIRST Bank Contact Center Operations Manager salaries in Mumbai

Likes

Nothing as such. Loans were provided to employees at minimum interest rates

Dislikes

...because of staff loans, management should work on curtailment of such behaviour. HR is unaware of basic policies, when on boarding they say that bonus would be around 40-50% but at appraisal time everything goes below water. During onboarding clearly mentioned that as per banks policy holidays on weekends, but after joining it's revealed that working is essential on weekends in month ends Such pathetic policies they have.

Likes

Employee benefits as per banking industry is good if u have home loans

Dislikes

Work life balance, leadership is like complete egoistic and worst, salary hike is not based on performance, job security is close to nothing

Likes

Benefits on loans are good. Salary and package is good

Dislikes

Management is sending 100% pressure on Branch Manager. 9 crore month on month CASA & TD is asking rate. Too much pressure on each parameters. Not driving Target as per branch size or branch's seniority. Job security is almost nil. Threatened by management on job

Likes

Provides good salary Work timings is not strictly followed

Dislikes

A very hectic culture of getting things done in shortest amount of time HR doesn't have any power of its own due to which managers easily exploit their employees No work life balance. Leaving on time is considered a sin here

Likes

Salary and perks

Dislikes

I worked in Refund team which is fall under RAS, where management is not good. All the appreciation is goes to girls and their closed ones it doesn't matter whether they only sit and scroll the social media whole day. I worked there only for 5 months, decided to leave organisation after completing my 2 months only because management treatment was very bad to me. RAS is good for girl employee only as management has soft corner for them, further understand what I am trying to tell here.