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IDEMIA

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3.9

based on 603 Reviews

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New Delhi
Customer Success, Service & Operations

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IDEMIA Customer Success, Service & Operations Department Salaries in New Delhi (Updated 2025)

based on 36 latest salaries
Designation Avg Annual Salary Open Jobs

Operations Manager

7 - 11 years exp. · New Delhi (5 salaries)
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₹5.1 L/yr - ₹6.4 L/yr

System Administrator

5 - 10 years exp. · New Delhi (4 salaries)
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₹3.6 L/yr - ₹5 L/yr

Senior Technical Support Engineer

7 - 10 years exp. · New Delhi (3 salaries)
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₹3.1 L/yr - ₹3.6 L/yr

Computer Operator

1 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.6 L/yr - ₹3.5 L/yr

Starting your career? Discover IDEMIA fresher salaries in India

Technical Support Engineer

2 - 3 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3.2 L/yr

Regional Lead

1 - 2 years exp. · New Delhi (AmbitionBox Estimate)
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₹11.3 L/yr - ₹14.4 L/yr

Operations and Service Manager

10 - 11 years exp. · New Delhi (AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.2 L/yr

Service Desk Team Lead

7 - 9 years exp. · New Delhi (AmbitionBox Estimate)
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₹7.4 L/yr - ₹9.5 L/yr

Senior Help Desk Engineer

4 - 5 years exp. · New Delhi (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Centre Operations Manager

7 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Service Desk Manager

13 years exp. · New Delhi (AmbitionBox Estimate)
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₹18.9 L/yr - ₹24.2 L/yr

Assistant General Manager Projects

23 years exp. · New Delhi (AmbitionBox Estimate)
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₹23.4 L/yr - ₹29.9 L/yr

Senior Customer Support Executive

10 years exp. · New Delhi (AmbitionBox Estimate)
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₹6.4 L/yr - ₹8.2 L/yr

Key Account Manager

11 years exp. · New Delhi (AmbitionBox Estimate)
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₹9 L/yr - ₹11.5 L/yr

Service Desk Lead

7 years exp. · New Delhi (AmbitionBox Estimate)
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₹4.5 L/yr - ₹5.8 L/yr

Senior Server Administrator

11 years exp. · New Delhi (AmbitionBox Estimate)
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₹12 L/yr - ₹15.3 L/yr

Team Executive

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr

L2 Technical Support Engineer

5 years exp. · New Delhi (AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr

Operator

4 - 5 years exp. · New Delhi (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2 L/yr

1 job opening

Digitization Operator

Fresher · New Delhi (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3 L/yr

Last Updated: 8 Feb, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a senior quality lead
Help me with in hand salary
Hi All, I'm so much confused in calculating my in hand salary by excluding the variable pay. Anyhow variable pay will have 30% tax directly on it. So by excluding If I calculate my monthly inhand using old and as well as new regime of 2025. I don't know which one to choose and which is best for me. Currently 80C is 1.5lakhs and 80D is 50k and Rent paid was around 75k help me to calculate in hand as per the above assumptions
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Salary related reviews for IDEMIA

2.4

Rated by 6 employees for salary & benefits

Linux Administrator in Navi Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

3.0
  •  posted on 18 Jul 2024
4.0
 for  Salary and Benefits

Likes

Working with standard company like Idemia feels proud and Salary will be credited at time is the most important thing that every employee requires is the great thing.

read more
  • Salary - Good
    • +3 more

Dislikes

Have to work alone in clients no team

Computer Operator in Davanagere

Full Time

 · 

Risk Management & Compliance Department

5.0
  •  posted on 12 Oct 2023
5.0
 for  Salary and Benefits

Likes

Best platform for beginners.......

  • Salary - Excellent
    • +6 more

Dislikes

My work is contract based work. The contract will be cancelled 8 months they are against continue contract so salary will be same there is no hike no promotion my job aadhaar operator. This is bade to company please choose the better worker give them hike and promote please it will be best to reach company goals they are set that atmosphere then they get resign employee at present company he or she will adjust other company it will be take time I'm worked 1 year and 8 months I don't get any promotion and salary hike.

read more

Supply Chain-Executive in Noida

Full Time

 · 

Procurement & Supply Chain Department

2.0
  •  posted on 11 Feb 2025
2.0
 for  Salary and Benefits

Likes

  • Job security - Good

Dislikes

Depends on the manager mood and choice they give salary hike and promotions(as ermy team).They don't look after your hardwork and effort. Only put the output on some particular their "most liked" Persons

read more
  • Salary - Poor
    • +4 more

Pre Production Engineer in Noida

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 31 Aug 2021
3.0
 for  Salary and Benefits

Likes

Working at Idemia for the position of pre Production Engineer is very good for the beginners who wants to just start their career. Its not pure IT job, its a semi technical job. Learning will be good and it will all be done on internal software. So experience will not be counted anywhere and your job profile will not match in any other company. Pros - Employees and colleagues are very helpful, Medical insurance provided to you and to your family members. Safe and beautiful workplace.

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  • Job security - Good
    • +1 more

Dislikes

No career growth and less salary even after having experience in the company. For pre production Engineer for SIM and modules you have to work sometimes more and do testing on machine and on different internal applications. Girls employees are very less in number.

read more
  • Skill development - Poor
    • +3 more

Associate Lead in Noida

Procurement & Supply Chain Department

3.0
  •  posted on 19 Sep 2022
3.0
 for  Salary and Benefits

Likes

Management is trying to work upon employee benefits.

  • Work-life balance - Good

Dislikes

Job title and salary is not properly maintained as per experience. No recognition of your extra efforts at the time of appraisal. Some of the Management favors only to the one he/she likes.

read more
  • Skill development - Poor
    • +1 more
see more salary related reviews

IDEMIA interview questions by designations

Software Engineer (8)Software Developer (3)Associate Software Engineer (3)Operations Manager (2)
View all 43 interview experiences

Know more about IDEMIA New Delhi

More about working at IDEMIA

IDEMIA Salary FAQs

How much does IDEMIA pay per year?
The average IDEMIA salary ranges from approximately ₹1.4 Lakh to ₹1.7 Lakh per year for a Preventive Maintenance and ₹36.3 Lakhs to ₹67 Lakhs per year for a Head of Product. Salary estimates are based on 36 IDEMIA salaries received from various employees of IDEMIA. IDEMIA employees rate the overall salary and benefits package 2.4/5 stars.
What is the highest salary in IDEMIA?
The highest-paying job at IDEMIA is a Head of Product with a salary of ₹36.3 Lakhs to ₹67 Lakhs per year. The top 10% of employees earn more than ₹22.44 lakhs per year. The top 1% earn more than a whopping ₹55 lakhs per year.
What is the minimum salary in IDEMIA?
Minimum salary at IDEMIA depends on the role you are applying for. For Quality Engineer the minimum salary is ₹2.1 Lakhs to ₹5.4 Lakhs per year, and for Maintenance Engineer the minimum salary is ₹1 Lakh to ₹6.5 Lakhs per year and so on.
What is the salary package for freshers in IDEMIA?
The average salary at IDEMIA for freshers varies from ₹2.5 Lakhs to ₹5 Lakhs per year for Trainee and ₹2.2 Lakhs to ₹5 Lakhs per year for Associate Software Engineer.
What is the notice period at IDEMIA in Customer Success, Service & Operations Department in New Delhi?
According to AmbitionBox, 46% of the IDEMIA employees in Customer Success, Service & Operations Department in New Delhi reported a notice period of 15 days or less, 39% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 26 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at IDEMIA , New Delhi is INRunlock blur . Salary estimates are based on 36 IDEMIA latest salaries received from various employees of IDEMIA.

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