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3.5

based on 453 Reviews

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Mumbai
Customer Success, Service & Operations

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IDBI Intech Limited Customer Success, Service & Operations Department Salaries in Mumbai

based on 110 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Service Associate

0 - 3 years exp. · Mumbai (19 salaries)
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₹1.5 L/yr - ₹2.9 L/yr

Customer Service Executive

0 - 4 years exp. · Mumbai (19 salaries)
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₹1.3 L/yr - ₹2.4 L/yr

Team Lead

5 - 10 years exp. · Mumbai (8 salaries)
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₹9.7 L/yr - ₹10 L/yr

Quality Analyst

4 - 6 years exp. · Mumbai (4 salaries)
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₹2 L/yr - ₹3.2 L/yr

Starting your career? Discover IDBI Intech Limited fresher salaries in India

Senior Team Leader

7 - 8 years exp. · Mumbai (3 salaries)
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₹5.8 L/yr - ₹12.8 L/yr

Senior Operations Manager

17 - 19 years exp. · Mumbai (3 salaries)
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₹10.8 L/yr - ₹13.8 L/yr

Senior Associate

3 - 5 years exp. · Mumbai (3 salaries)
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₹1.7 L/yr - ₹3 L/yr

Back Office Executive

2 - 5 years exp. · Mumbai (3 salaries)
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₹1.5 L/yr - ₹2.3 L/yr

Email Customer Support Executive

0 - 6 years exp. · Mumbai (3 salaries)
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₹1.6 L/yr - ₹1.6 L/yr

Application Support Executive

3 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.5 L/yr - ₹4.1 L/yr

Associate Vice President

18 - 19 years exp. · Mumbai (AmbitionBox Estimate)
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₹32.9 L/yr - ₹35.6 L/yr

Senior Executive Operations

4 - 6 years exp. · Mumbai (AmbitionBox Estimate)
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₹4 L/yr - ₹5.1 L/yr

Team Coach

7 - 9 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3.5 L/yr

Customer Care Executive

1 - 2 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹1.8 L/yr

Deputy Manager Customer Care

13 - 14 years exp. · Mumbai (AmbitionBox Estimate)
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₹8.3 L/yr - ₹10.6 L/yr

Phone Banking Officer

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2.1 L/yr

Senior Customer Service Executive

2 - 4 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.7 L/yr - ₹1.8 L/yr

Team Member

9 - 10 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.8 L/yr - ₹3 L/yr

Outbound Team Lead

6 - 7 years exp. · Mumbai (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4 L/yr

Senior Customer Service Representative

5 - 6 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3 L/yr

Last Updated: 19 Jan, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for IDBI Intech Limited

2.3

Rated by 14 employees for salary & benefits

Phone Banking Officer in Navi Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 09 Jan 2018
3.0
 for  Salary and Benefits

Likes

In Idbi Intech it's a very good company to work and it's a nice environment to work

  • Skill development - Good
    • +4 more

Dislikes

After selection we are working as a banking general but after increasing process level they want to provide a more salary after increasing our process that it's I dislike. But it's a good environment to work.

read more

Senior Manager in Navi Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 31 Aug 2024
2.0
 for  Salary and Benefits

Likes

IDBI Intech provides good work life balance environment. The organisation is techno-functional in nature and allows employee to explore their skills in both the domain. Highly recommend for people who want to learn new technologies and banking products. There are highly skilled people from Banking domain working in development of innovative products. There are many events which IDBI Intech organize such as cultural activities, sports competitions, Rewards and Recognition, Group Discussions, Innovative Idea Recognition etc. I am working in the organisation from more than 8 years and I am very happy with the position. Please come and explore.

read more
  • Skill development - Good
    • +3 more

Dislikes

The organisation is at developing stage and more dependent on IDBI Bank so increments (salary hike) can be a part of concern. But it also depends on the individual performance as well.

read more
  • Salary - Poor

Senior Software Engineer in Navi Mumbai

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 31 Mar 2024
1.0
 for  Salary and Benefits

Likes

Uneducated management and policies,lot of politics in team,power of useless managers and seniors,low salary hike after 18 months, terrible client, holiday and Saturday working, oldest technology, landline Phone is family member.

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Dislikes

Don't join if you have other opportunities. 2 years bound it's like prison with facility of food.

  • Salary - Bad
    • +6 more

Software Developer in Navi Mumbai

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 05 Jan 2025
1.0
 for  Salary and Benefits

Likes

Please don't join this, The Uneducated peoples manage educated juniors is the beauty of this company.

Dislikes

...to work every day from Sunday to Saturday, with 20 to 21 hours of sitting daily. The salary is low compared to the market standards. Additionally, due to management issues, the workload of 10 people is assigned to a single person.

read more
  • Salary - Bad
    • +6 more

Senior Software Engineer in Navi Mumbai

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 14 Sep 2023
2.0
 for  Salary and Benefits

Likes

Team work all team supportive specialy Project manager and Technical head. be it personal life or professional life, job security is excellent on time salary

read more
  • Job security - Good
    • +1 more

Dislikes

2 year bound fresher as well experience holder. Hr behaviour like they as they are company owner and as we are their woker

read more
  • Salary - Poor
    • +1 more
see more salary related reviews

IDBI Intech Limited interview questions by designations

Senior Executive Operations (4)Team Lead (3)Management Trainee (3)Customer Service Associate (3)
View all 40 interview experiences

Know more about IDBI Intech Limited Mumbai

More about working at IDBI Intech Limited

IDBI Intech Limited Salary FAQs

How much does IDBI Intech Limited pay per year?
The average IDBI Intech Limited salary ranges from approximately ₹0.9 Lakh to ₹1.2 Lakh per year for a Senior Executive Procurement and ₹21 Lakhs to ₹35.6 Lakhs per year for a Associate Vice President. Salary estimates are based on 110 IDBI Intech Limited salaries received from various employees of IDBI Intech Limited. IDBI Intech Limited employees rate the overall salary and benefits package 2.3/5 stars.
What is the highest salary in IDBI Intech Limited?
The highest-paying job at IDBI Intech Limited is a Associate Vice President with a salary of ₹21 Lakhs to ₹35.6 Lakhs per year. The top 10% of employees earn more than ₹13.50 lakhs per year. The top 1% earn more than a whopping ₹25 lakhs per year.
What is the minimum salary in IDBI Intech Limited?
Minimum salary at IDBI Intech Limited depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹1 Lakh to ₹3.5 Lakhs per year, and for Customer Service Executive the minimum salary is ₹1 Lakh to ₹3.2 Lakhs per year and so on.
What is the salary package for freshers in IDBI Intech Limited?
The average salary at IDBI Intech Limited for freshers varies from ₹1.5 Lakh to ₹2.2 Lakhs per year for Customer Service Executive and ₹2.4 Lakhs to ₹4.5 Lakhs per year for Java Developer.
What is the notice period at IDBI Intech Limited in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 61% of the IDBI Intech Limited employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 17% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 94 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at IDBI Intech Limited , Mumbai is INRunlock blur . Salary estimates are based on 110 IDBI Intech Limited latest salaries received from various employees of IDBI Intech Limited.

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