ICICI Bank Customer Service Operations salaries in Mumbai

Likes

Salary gets credited on time

Dislikes

Training is not given to employees you have to learn from the existing employees even people 2 to 3 grades lower to you ,so a person always has limited information about a activity. You can we asked to do those activities that are for lower grades then you.

Likes

Overall the organisation in terms of salary structure, Work life balance and promotion appraisal is better than any other existing Bank.

Dislikes

The organization is certainly not meant for employees who are novice in the banking field. The training and helping environment is not at all good.

Likes

Grading system is not there. Decent salary for beginners

Dislikes

Work life balance is very poor. Expected to do most of customer's part of documentation also. Expected to be available irrespective of holidays. Being service sector it's both physically and emotionally exhausting

Likes

Career growth is high because there are so many opportunities for learning

Dislikes

... in intial days that is the most valuable time for anybody in their lifetime 2.Please revise the salary structure of ICICI asper standards of current decade scenario

Likes

*Unlimited sick leaves

Dislikes

People, leadership, sick leaves not approved - causing loss of pay, unorganised, manual data entry, ancient systems, frequent pointless meetings and have no clear agenda that stretch beyond 1 hr (max. 5 hrs), no work from home almost always required to work from anywhere on sick leave, have strict login and logout times,