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3.7

based on 279 Reviews

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Icertis Customer Success Associate salaries in India

Annual salary range
2 - 3 years exp.
₹5 Lakhs - ₹6.4 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
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Salaries in different departments

Customer Success, Service & Operations
Customer Success Associate Salary
2 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹6.1 L/yr

Consulting
Customer Success Associate Salary
3 years exp. (AmbitionBox Estimate)
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₹5.1 L/yr - ₹6.3 L/yr

Last Updated: 6 Sep 2024

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Customer Success Associate salary at Icertis ranges between ₹5 Lakhs to ₹6.4 Lakhs per year for employees with experience between 2 years to 3 years. Salary estimates are based on 2 latest salaries received from various employees of Icertis.

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(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
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Salary related reviews for Icertis

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 04 Dec 2024

4.0
 for  Salary and Benefits

Dislikes

No work life balance, no respect for employees personal time or off days,Very less annual leaves, very hectic work everything is priority at the same time and same one person should work on it.

read more

Full Time

 · 

Healthcare & Life Sciences Department

3.0
  •  posted on 05 Jul 2024

4.0
 for  Salary and Benefits

Likes

pay and perks

Dislikes

Starting from start 1. interview process is slow 2. New teams/dept formed so leadership was clueless on what they want from employees 3. Middle management is heavily misdirected and not in sync with top management 4. extremely average crowd and culture intellectually and socially. no intellectually stimulating conversations whatsoever. thereby poor mediocre culture in middle and lower scale 5. expectations too high without a program scope. they need results immediately while they neither know the problem statement completely nor the path to solution 6. Personally for my manager , not good at receiving feedbacks, my way or highway attitude 7. was given a hard time while I had to take leaves due to medical reasons... I was on probation, but I had genuine reason was in hospital.. they constantly cribbed about performance and results) No human consideration whatsoever wasnt a cultural fit for me for sure...

read more

Full Time

 · 

IT & Information Security Department

2.0
  •  posted on 07 May 2023

1.0
 for  Salary and Benefits

Likes

Some teams are really good.

Dislikes

...No new technical learning. It said to be Cloud company but grooming in cloud. In Full and final settlement, they deduct every compensation you got, which personally feel very bad.

read more

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 08 May 2023

3.0
 for  Salary and Benefits

Likes

Salary has been on time, always. During Covid-19, there was no deduction and there was support for everything.

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Dislikes

They just don't want to answer when they'll go for IPO, people are holding lots of ESOPs but there hasn't been any buyback since a long time now. It's a startup yet acts like a MNC.

read more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 11 Mar 2024

4.0
 for  Salary and Benefits

Likes

Salary and other compensation is good.

Dislikes

Terrible work culture. No appreciation even if you work till your last breath. No job security at all. They can kick you at any time no matter how good performer you are.Its good for employees who are feet lickers of managers. You can’t trust anyone in teams.

read more
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Icertis Customer Success Associate Salary FAQs

What is the notice period for Customer Success Associate at Icertis?
According to AmbitionBox, 100% of the Icertis Customer Success Associates reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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Icertis Customer Success Associate salary in India ranges between ₹5 Lakhs to ₹6.4 Lakhs. This is an estimate based on latest salaries received from employees of Icertis.