Icertis Customer Support Associate Salaries by Employees (Updated 2025)

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₹4.3 Lakhs - ₹5.5 Lakhs

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Last Updated: 13 Oct 2024

Companies similar to Icertis for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Customer Support Associate Salary 0 - 8 years exp. (3.8k salaries)	₹0.8 L/yr - ₹4.3 L/yr 43% less	7 job openings
Teleperformance Customer Support Associate Salary 0 - 6 years exp. (678 salaries)	₹1.1 L/yr - ₹5 L/yr 42% less	2 job openings
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Amazon Customer Support Associate Salary 0 - 6 years exp. (559 salaries)	₹1.5 L/yr - ₹5 L/yr 28% less
Sutherland Global Services Customer Support Associate Salary 0 - 3 years exp. (343 salaries)	₹1 L/yr - ₹6.5 L/yr 42% less
Concentrix Corporation Customer Support Associate Salary 0 - 5 years exp. (270 salaries)	₹1.4 L/yr - ₹5 L/yr 37% less

Customer Support Associate salary at Icertis ranges between ₹4.3 Lakhs to ₹5.5 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 1 latest salaries received from various employees of Icertis.

Similar Designation salaries in Icertis

Senior Associate Salary

(AmbitionBox Estimate)

₹12.2 L/yr - ₹15.5 L/yr

Process Associate Salary

(AmbitionBox Estimate)

₹2.2 L/yr - ₹2.8 L/yr

Technical Support Engineer Salary

(AmbitionBox Estimate)

₹5.2 L/yr - ₹6.7 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹11.3 L/yr - ₹14.4 L/yr

Team Lead Salary

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₹17 L/yr - ₹23 L/yr

Analyst Salary

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Salary related reviews for Icertis

Senior Software Engineer in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 04 Dec 2024

4.0

for Salary and Benefits

Dislikes

No work life balance, no respect for employees personal time or off days,Very less annual leaves, very hectic work everything is priority at the same time and same one person should work on it.

Senior Customer Success Manager in Pune

Full Time

Healthcare & Life Sciences Department

3.0

• posted on 05 Jul 2024

4.0

for Salary and Benefits

Likes

pay and perks

Dislikes

Starting from start 1. interview process is slow 2. New teams/dept formed so leadership was clueless on what they want from employees 3. Middle management is heavily misdirected and not in sync with top management 4. extremely average crowd and culture intellectually and socially. no intellectually stimulating conversations whatsoever. thereby poor mediocre culture in middle and lower scale 5. expectations too high without a program scope. they need results immediately while they neither know the problem statement completely nor the path to solution 6. Personally for my manager , not good at receiving feedbacks, my way or highway attitude 7. was given a hard time while I had to take leaves due to medical reasons... I was on probation, but I had genuine reason was in hospital.. they constantly cribbed about performance and results) No human consideration whatsoever wasnt a cultural fit for me for sure...

Software Architect in Pune

Full Time

IT & Information Security Department

2.0

• posted on 07 May 2023

1.0

for Salary and Benefits

Likes

Some teams are really good.

Dislikes

...No new technical learning. It said to be Cloud company but grooming in cloud. In Full and final settlement, they deduct every compensation you got, which personally feel very bad.

Senior Software Engineer in Pune

Full Time

Engineering - Software & QA Department

3.0

• posted on 08 May 2023

3.0

for Salary and Benefits

Likes

Salary has been on time, always. During Covid-19, there was no deduction and there was support for everything.

Dislikes

They just don't want to answer when they'll go for IPO, people are holding lots of ESOPs but there hasn't been any buyback since a long time now. It's a startup yet acts like a MNC.

Project Management Specialist in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 11 Mar 2024

4.0

for Salary and Benefits

Likes

Salary and other compensation is good.

Dislikes

Terrible work culture. No appreciation even if you work till your last breath. No job security at all. They can kick you at any time no matter how good performer you are.Its good for employees who are feet lickers of managers. You can’t trust anyone in teams.

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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Icertis Customer Support Associate Salary FAQs

What is the notice period for Customer Support Associate at Icertis?

According to AmbitionBox, 100% of the Icertis Customer Support Associates reported a notice period of More than 3 months.This is based on 1 response on AmbitionBox in last 2 years.

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Icertis Customer Support Associate Salaries

Icertis Customer Support Associate salary in India ranges between ₹4.3 Lakhs to ₹5.5 Lakhs. This is an estimate based on latest salaries received from employees of Icertis.