IBS Software Services Desktop Support Engineer salaries in Customer Success, Service & Operations in India

Likes

Excellent learning opportunity for some of the projects ( but not guaranteed ).

Dislikes

Poor compensation compared to similar companies. Fresh hires get paid much higher than existing employees. Some projects have a very high workload due to heavy attrition.

Likes

It has excellent job security. We have noticed this many times and even recently due to COVID 19 situation, our industry was the one which is much affected due to this pandemic. Even in this situation, they have not done any lay off and instead they managed the situation internally well and kept their employees safe.

Dislikes

Compensation and benefits are the area which is lacking in IBS. They have changed salary revision cycle period couple of times as per their management decision and also introduced variable pay suddenly for the salary which was been paid out. Work satisfaction, work life balance and career growth & opportunities are the other weaker things in IBS. This needs improvement as well.

Likes

Team mates,

Dislikes

Compensation very low, Too much work, no work life balance. Internal politics, favourism by manager. HR department is a disaster. When you approach them for a concern, the kind of replies they give is so unprofessional.

Likes

1. Job Security

Dislikes

...alayalam to understand anything. Even after complaining it remains the same. 2. Very low compensation as compared to other product based company. 3.No Work life balance.

Likes

Opportunity to learn as there is plenty of work to do.

Dislikes

Salary hike very poor, but will be overloaded with work and no appreciation or acknowledgment from management side Work culture is also terrible, you may have to burn the midnight oil and then even work over the weekends without any extra payment. No respect for the PTO, they will ping/call you without any shame sometimes long PTO is not allowed hence no freedom of that.