IBM Pune Technical Support Representative Salaries by 5 Employees

1 - 4 years exp.

₹3 Lakhs - ₹3.5 Lakhs

Salary of majority employees

15% less than the average Technical Support Representative Salary in IT Services & Consulting Companies for 1 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Technical Support Representative Salary 2 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.5 L/yr
Engineering - Hardware & Networks Technical Support Representative Salary 4 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.5 L/yr
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IT & Information Security Technical Support Representative Salary 4 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.3 L/yr
Research & Development Technical Support Representative Salary 1 year exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.7 L/yr

Last Updated: 17 Mar 2023

Companies similar to IBM for Technical Support Representative in Pune

IBM Technical Support Representative Salary

1 - 4 years exp. (5 salaries)

₹3 L/yr - ₹3.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Accenture Technical Support Representative Salary 3 - 5 years exp. (4 salaries)	₹5 L/yr - ₹9.7 L/yr 77% more
Concentrix Corporation Technical Support Representative Salary 0 - 5 years exp. (13 salaries)	₹3.1 L/yr - ₹4.5 L/yr 16% more
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FIS Technical Support Representative Salary 1 - 6 years exp. (12 salaries)	₹3 L/yr - ₹9.3 L/yr 31% more
Ups Logistics Technical Support Representative Salary 0 - 5 years exp. (9 salaries)	₹4.2 L/yr - ₹5.7 L/yr 50% more
PTC Technical Support Representative Salary 2 - 6 years exp. (5 salaries)	₹3.2 L/yr - ₹7.3 L/yr 74% more

Technical Support Representative salary at IBM ranges between ₹3 Lakhs to ₹3.5 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 5 latest salaries received from various employees of IBM.

Experience wise IBM Technical Support Representative salaries in Pune

Last Updated: 17 Mar 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.1 L/yr - ₹6 L/yr
2 years (AmbitionBox Estimate)	₹3 L/yr - ₹6.1 L/yr
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3 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
4 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.5 L/yr

From

Technical Support Representative

₹

Lakhs/yr

0 - 5 years exp.

Business Analyst

₹

Lakhs/yr

0 - 13 years exp.

Technical Support Representative 0 - 5 years exp.

Quality Analyst 1 - 7 years exp.

64% hike

Business Analyst 0 - 13 years exp.

116% hike

From

View 4 more levels

Technical Support Representative

0 - 5 years exp.

Program Manager

13 - 24 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Senior Technical Support Engineer Salary

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₹2.75 L/yr - ₹4 L/yr

Customer Service Executive Salary

(3 salaries)

₹2.5 L/yr - ₹5.5 L/yr

Top skills at IBM for Technical Support Representative

Customer Service voice support Infrastructure Support Technical Support Remote Infrastructure Calling Service Level Communication Skills Handling Customer Queries Service Industry Service Quality Service Desk customer support Customer Service Voice Support

Salary related reviews for IBM

4.0

Rated by 2 employees for salary & benefits

Technical Support Representative in Pune

IT & Information Security Department

5.0

• posted on 18 May 2019

4.0

for Salary and Benefits

Likes

Good Organisation ever seen. Supportive. Skill development session attend by IBM itself. Job security, always taking care of diversity. For Diversity it is really good company. A

Salary - Good

+5 more

Dislikes

Issues with compensation and benefits. Issues with transport facility. Issue's with domestic processes. As client location there are too many restrictions.

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

System Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

5.0

• posted on 08 Jan 2023

3.0

for Salary and Benefits

Likes

Work life balance is very nice and also Flexibility towards work. Great place to work with IBM for everyone.

Job security - Good

+3 more

Dislikes

As per market standards, Salary is not getting as expected. So company should work on Salary hike as per current industry. Rest everything is good.

Promotions - Poor

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Senior Process Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

5.0

• posted on 17 Nov 2023

3.0

for Salary and Benefits

Likes

It's a good environment of a company

Skill development - Good

+3 more

Dislikes

We are working extra hours and more work but they are given less salary some times we kept off line and we working saturday also but salary less and that's why I left ibm

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What people are saying about IBM

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2d (edited)

Iam holding an offer from this two companies .. looking for better Job security and yearly increments Total YOE-6 yrs Role-SAP Functional consultant IQVIA -16.80 Fixed and 1.28 LPA Variable....&Base location -Kochi ,Home Town IBM-17.20 LPA Fixed -Base location Coimbatore

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IBM

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IBM Technical Support Representative Salary FAQs

What is the salary of Technical Support Representative at IBM in Pune?

The average salary of a Technical Support Representative at IBM in Pune typically ranges from ₹3.0 Lakhs to ₹3.5 Lakhs per year, depending on experience (from 1 year to 4 years).

The top 10% of Technical Support Representative in Pune at IBM earn more than ₹3.5 Lakhs per year, and the top 1% earn over ₹3.5 Lakhs per year. Technical Support Representative Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 IBM employees in India.

What is the estimated take home salary of a Technical Support Representative at IBM in Pune?

The estimated take-home salary of a Technical Support Representative at IBM in Pune typically ranges from ₹24,610 to ₹26,055 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹3.5 Lakhs per year for employees with experience ranging from 1 year to 4 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Technical Support Representative at IBM in Pune?

To be a Technical Support Representative at IBM in Pune, the key skills required include:

- Customer Service
- voice support
- Infrastructure Support
- Technical Support
- Remote Infrastructure

These skills are highly valued at IBM and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than IBM for Technical Support Representative in India?

Accenture	₹5.0 Lakhs to ₹9.7 Lakhs per year
PTC	₹3.2 Lakhs to ₹7.3 Lakhs per year
Ups Logistics	₹4.2 Lakhs to ₹5.7 Lakhs per year
FIS	₹3.0 Lakhs to ₹9.3 Lakhs per year
Concentrix Corporation	₹3.1 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IBM, depending on the role and experience level.

How the salary growth look like for a Technical Support Representative at IBM in Pune?

The salary growth for a Technical Support Representative at IBM in Pune depends on factors such as experience, performance, and promotions. On average, a Technical Support Representative in Pune can expect the following growth trajectory at IBM:

Experience	Average Salary Range
1 year	₹3.1 Lakhs to ₹6.0 Lakhs per year
2 years	₹3.0 Lakhs to ₹6.1 Lakhs per year
3 years	₹3.1 Lakhs to ₹3.9 Lakhs per year
4 years	₹3.1 Lakhs to ₹3.5 Lakhs per year

and so on.

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IBM Technical Support Representative Salaries in Pune

IBM Technical Support Representative salary in Pune ranges between ₹3 Lakhs to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 IBM latest salaries received from various employees of IBM.