IBM Service Manager salaries in Kolkata (Updated 2025)

Likes

You will get your salary on time if you work.

Dislikes

This is a Manager's company, so if you know your manager then you will get salary hike/promotion/on site opportunity etc. But if your Manager doesn't know you then you will stay at the same level till your retirement.

Likes

The changes in the economy and the changes in the company/management it scares about job security which was not the case earlier. Company policies has to be overlooked for at-least those who are associated with IBM for a very long time

Dislikes

Company is doing good, however pain is about the salary scale which is very low compared to outside market. Post learning On job training is a challenge or to get chance. This low down the Confidence right guidance/chance. Salary hike or band progression is a disappointment.

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

Likes

The company is open to innovation and readily adopts it. It gives individual a platform to interact with clients, which is good for personal development

Dislikes

Compensation is decent, but there is no other monetary benefit

Likes

...trictly enforced. No fixed hours to spend in office, that depends between teams. promotions and pay cycles depends on your importance and how good the team is doing in the organisation. managers are helpful and respectful towards employees in general. one have scope and opportunity to grow skills, contribute to open source, blogs, disclosures.

Dislikes

Internal movement between teams is almost always a fight. Often people are made to work in mixed bag of tasks/technologies, that might make one a jack of all trades and makes specialisation in one/some skillset go away.