IBM IT Service Management Lead salaries in India

Likes

1. Good work-life balance. 2. Hybrid model with 3 days in office. 3. Positive work culture. 4. Access to free learning resources like Udemy.

Dislikes

1. Low yearly salary hikes (2-7%). 2. No cab facility provided. 3. Promotion process needs improvement. 4. Employee benefits could be enhanced.

Likes

The access to learning platforms.

Dislikes

...tion. Everyone keeps quiet about this, if you speak up, you will be highlighted. This is so worse that any other benefit pales in comparison, even a high salary.

Likes

They considered me for H1b and filed my petition in 8 months after my joining

Dislikes

After receiving H1B they never approved my travel and you are forced to stay there for less salary. Don't take joining bonus, get maximum take home salary before joining. In percentage you will receive like 8-10 percent hike but in 3 years you will be less paid and have less knowledge as you work for some client.

Likes

... duration. Better growth and learning objectives and wide platforms for upgrade. Salary hikes also average as other companies purely depends on manager. Overall a great company to work :)

Dislikes

Appraisals are below industry standards. All others things are well and good

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.