IBM Genesys Support Engineer salaries in India

Likes

No doubt working with prestigious organisation like IBM is a eye catcher. Company will force you to learn anytime. So you will learn a lot through, learning assignment , free premium udemy, wfh facility.

Dislikes

Only Salary. What you get at the time of joining , will be fixed. No increment in any manner. There is no standard to that. So make sure ,you ask higher. They will deny on this but it is true. It is not Limited to me having 3 yrs in IBM but others who has 7 years too has the same issue.

Likes

Nothing as such, it was good company earlier but now.

Dislikes

...fficult to get project. For everything management will threat to put you in PIP. No salary hike.

Likes

IBM is really good company to work for, better work life balance, work culture, work satisfaction, transparency, team building activities and learning support everything is good.

Dislikes

Low salary increments and promotions are hard to get.

Likes

1. Good work-life balance. 2. Hybrid model with 3 days in office. 3. Positive work culture. 4. Access to free learning resources like Udemy.

Dislikes

1. Low yearly salary hikes (2-7%). 2. No cab facility provided. 3. Promotion process needs improvement. 4. Employee benefits could be enhanced.

Likes

Job Security Leaves policy Assignment of project in 2 or 3 months if you are on bench.

Dislikes

...oject you are assigned to and how understanding your team/project lead would be. -> No salary hike. Even though you did well and received good feedback from your project manager, you would get a salary hike like 2 - 5%. Only getting promotions will help you to get a good salary hike. -> No cab facilities for men. -> No proper appreciation for the work you do. -> Work culture is very bad.