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based on 21.1k Reviews

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IBM Escalation Manager salaries in Hyderabad / Secunderabad

Annual salary range
4 - 8 years exp.
₹4.1 Lakhs - ₹6 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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5% less than the average Escalation Manager Salary in IT Services & Consulting Companies for 4 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Escalation Manager Salary
6 - 8 years exp. (AmbitionBox Estimate)
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₹4.1 L/yr - ₹6.2 L/yr

Engineering - Hardware & Networks
Escalation Manager Salary
4 years exp. (AmbitionBox Estimate)
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₹5.7 L/yr - ₹6 L/yr

Last Updated: 11 Mar 2023

Companies similar to IBM for Escalation Manager in Hyderabad / Secunderabad

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IBM Escalation Manager Salary

4 - 8 years exp. (3 salaries)

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₹4.1 L/yr - ₹6 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Wipro Escalation Manager Salary

2 - 5 years exp. (3 salaries)

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₹4 L/yr - ₹8 L/yr

arrow icon 17% less
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Cognizant Escalation Manager Salary

1 - 7 years exp. (3 salaries)

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₹5.5 L/yr - ₹6.6 L/yr

arrow icon 1% more
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LTIMindtree Escalation Manager Salary

6 - 15 years exp. (3 salaries)

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₹12.5 L/yr - ₹15 L/yr

arrow icon 131% more
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ICICI Bank Escalation Manager Salary

1 - 5 years exp. (15 salaries)

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₹2.2 L/yr - ₹4.3 L/yr

arrow icon 40% less
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₹10 L/yr - ₹12 L/yr

arrow icon 90% more
Escalation Manager salary at IBM ranges between ₹4.1 Lakhs to ₹6 Lakhs per year for employees with experience between 4 years to 8 years. Salary estimates are based on 3 latest salaries received from various employees of IBM.

Latest annual salaries shared by IBM Escalation Manager in Hyderabad / Secunderabad

1y ago
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8 years exp.
1y ago
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6 years exp.
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4 years exp.

Experience wise IBM Escalation Manager salaries in Hyderabad / Secunderabad

Last Updated: 11 Mar 2023

Experience Avg Annual Salary
4 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹6 L/yr
5 years (AmbitionBox Estimate)

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₹5.3 L/yr - ₹6.8 L/yr
6 years (AmbitionBox Estimate)

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₹4.1 L/yr - ₹10.8 L/yr
7 years (AmbitionBox Estimate)

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₹5.4 L/yr - ₹6.9 L/yr
8 years (AmbitionBox Estimate)

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₹4.7 L/yr - ₹10.9 L/yr

Similar Designation salaries in IBM

Senior Analyst Salary
(45 salaries)
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₹3.8 L/yr - ₹14.75 L/yr
Quality Analyst Salary
(40 salaries)
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₹2.8 L/yr - ₹9 L/yr
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₹7 L/yr - ₹22.3 L/yr
Deputy Manager Salary
(6 salaries)
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₹6.7 L/yr - ₹12 L/yr

Top skills at IBM for Escalation Manager

Technical Support Project Management Analytical Time Management Unix Linux Hardware IT Architecture Operating Systems Client Relationship CRM client servicing Product Management Root Cause Analysis Lean Initiatives

Salary related reviews for IBM

Full Time

 · 

Finance & Accounting Department

2.0
  •  posted on 09 Dec 2023

1.0
 for  Salary and Benefits

Likes

Varied exposure. Due to lack of budget management will get most of the high end task done by you thereby increasing the exposure.

read more

Dislikes

...agement i worked with was not skilled and GA was managed by PTP and OTC leaders Bad pay - increments and perks are really bad Office politics - no value for work if you are good at dancing or singing or anchoring management might favour you. If you are good at work they will drill you. Management company - there is no HR so the rule of manager is final. I witnessed few harassment casses wherein a female employee was abused by manager and on her complaint there was no action. No promotions - there is no 18 or 24 month criteria. Even if you are top rater they at first will make false promises of promotion and later will reject your promotion. Self centered management - the management is so self centered they even jeopardize the careers of innocent. I witnessed few cases where people were asked to resign or else threatened to be given PIP. No formal documentation of roles and responsibilities also even sometimes they mislead org chart or hierarchy. Delayed FNF - management is unaware about FNF policy or relieving formalities which result in delay of FNF. My FNF is pending for more than 2 months and after several escalations i get no resolution. Micro management and pathetic work life balance with no wfh policy. I had to fight with management to allow my team to take 1 wfh a week.

read more

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 09 Jul 2023

4.0
 for  Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

read more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

read more

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 16 Oct 2023

4.0
 for  Salary and Benefits

Likes

They provide good salary and staff is good.

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

read more

Full Time

 · 

Finance & Accounting Department

5.0
  •  posted on 17 Nov 2023

3.0
 for  Salary and Benefits

Likes

It's a good environment of a company

Dislikes

We are working extra hours and more work but they are given less salary some times we kept off line and we working saturday also but salary less and that's why I left ibm

read more

Full Time

 · 

Engineering - Hardware & Networks Department

1.0
  •  posted on 08 Dec 2023

1.0
 for  Salary and Benefits

Likes

Work life balance

Dislikes

...ibilities. Tools they use are pathetic and no connection between internal tools. Bonus and hikes are once in a blue moon and they have very good reasons not to pay people. They wastes money for un necessary things and they do not invest in people. Its a Garbage and no benefits are provided to employee. One of the worst company, please do not join

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IBM Escalation Manager salary in Hyderabad / Secunderabad ranges between ₹4.1 Lakhs to ₹6 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 IBM latest salaries received from various employees of IBM.